Manager Data Services

Date: May 25, 2019

Location: Brampton, ON, CA, L6T 0C1

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize her dream. A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuels us, and moments define us.


Rogers is seeking a Manager of Data Services within its Data Management and Technology (DMT) group. Reporting to Sr. Manager, Data Services at the Rogers Park Brampton Campus, the incumbent will be an integral part of the DMT team and will ensure that production IT systems and services continually meet business needs in a reliable and efficient manner. This role requires strong leadership and technical skills around agile-drive data facilitation, incident and problem management, automation and monitoring, system integration and IT operations. He / She will assess and analyze complex data problems and work in partnership with business to deliver end-value to the customer and organization. 


What you will be doing...

  • Accountable for development and operations activities for the assigned data services/business unit.
  • Manage a diverse team of technology professionals consisting technical delivery leads, application developers, solutions designers & production support in the end to end delivery & operations of assigned business unit.
  • Manage large scale, enterprise, projects and programs with complex IT architecture and landscape involving numerous vendors, clients, virtual and offshore teams
  • Manage response to issues impacting application/data availability, stability, scalability and performance and provide ongoing support.
  • Application and support production roadmaps - support build out of new business solutions & evolution of existing functionalities ensuring they tie into the approved business & technology roadmaps.
  • Manage and be proactive in reporting, resolving and escalating issues where required.
  • Coach and develop a team highly effective team. Manage personnel utilization and contribute towards department capitalization targets.
  • Drive towards DevOps adoption and maturity.


What you have...

  • Undergraduate degree or equivalent with 4+ years of experience in Managing cross functional team projects, Delivery, Operations or Support leadership role (e.g. Team Lead, Manager, etc.)
  • Strong background in Business Intelligence and production experience with Data warehousing projects and programs.
  • Proven Experience in ETL design & development, database concepts, dimensional modeling and database design.
  • Experience with most of the following tools and technologies: ETL Tools, Self Serve and data visualization tools, SAS Ecosystem, Hadoop Ecosystem, Data cloud offerings - including AWS and Azure. 
  • Prior experience with people management is considered an asset.
  • Prior experience with Agile adoption and DevOps delivery.
  • Good understanding of telecom /cable based information domains is an asset.
  • Familiarity with statistical modeling, machine learning, or data mining practice is an asset.
Schedule: Full time
Shift: No Selection
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Road (101), Brampton, ON 
Travel Requirements: Up to 25%
Posting Category/Function: Technology & Information Technology
Requisition ID: 147369
Together, we'll make more possible, and these six shared values guide and define our work:
  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what’s right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You can also reach out to our team at to begin a conversation about your individual accessibility needs throughout the hiring process.

Posting Notes:  [[req_strategyPage]] 


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