Manager Account Services

Date: Aug 8, 2019

Location: Toronto, ON, CA, M4Y 2Y5

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize her dream. A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuels us, and moments define us.


The Manager, Client Service role within our Integrated Sports team is responsible for project management, executing sold programs/campaigns across all platforms through integrated solutions for our partners (agencies and advertisers) and developing strategic sponsorship opportunities.  The role will be part of, but not limited to the Rogers Sports Sales team reporting directly to the Director, Integrated Sales – Sports & NHL. This role will also work cross-functionally to support various sales teams across Rogers Media. They must understand Sportsnet and NHL’s content, rights and how we can execute all available platforms within the boundaries of secured agreements. They must establish productive relationships with internal Sportsnet areas, including Content/Programming/Platforms, Revenue Planning and Strategy and Traffic.  They should model an energetic, positive attitude that helps build and foster a “winning team” environment. 



  • Execute sold programs, project management and daily client management
  • Activation/Project Management 
  • Working with Programming, Production and Traffic on the implementation of sold campaigns across all platforms including, but not limited to broadcast, radio, digital and publishing 
  • Follow up with clients regarding outstanding ad material 
  • Assist in campaign renewal process; providing feedback, initiatives, campaign history, reports and analysis of sports integrated multi-platform campaigns 
  • Identify and provide upsell opportunities on current and upcoming campaigns across all media platforms 
  • Create/manage work-back schedules for all integrated multi-platform campaigns to ensure all components are achieved on-time 
  • Be a central contact for sales, client and internal in relation to campaign activation and agreements 
  • Manage implementation of integrated sports/NHL campaigns across all platforms 


Client Management 

  • Respond to agency & client inquiries regarding integrated sales and sponsorships 
  • Liaise with clients and external stakeholders on project execution while providing accurate updates and feedback 
  • Occasionally attend events (as needed) as related to client relations/business development 


Reporting and Analysis 

  • Track variables of all active/executed campaigns (including flight date(s), client, cost, annual increase, content and etc.) 
  • Provide detailed summaries and analysis while identifying renewal or upsell opportunities 



  • Core Competencies: Customer Focus; Teamwork; Communication; Accountability; Innovation.  
  • Post-secondary degree or diploma 
  • 2-5 years of related work experience in a sales project management capacity 
  • Knowledge of MS Office applications 
  • Able to multi-task in a fast paced environment 
  • Highly motivated individual with excellent interpersonal and communication skills.  
  • Strong organizational skills 
Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 1 Mount Pleasant (083), Toronto, ON 
Travel Requirements: Up to 25%
Posting Category/Function: Sales & Media
Requisition ID: 160119
Together, we'll make more possible, and these six shared values guide and define our work:
  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what’s right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You can also reach out to our team at to begin a conversation about your individual accessibility needs throughout the hiring process.

Posting Notes:  [[req_strategyPage]] 


Email similar jobs to me