Sr. Database Specialist

Our Digital & Technology team wakes up every day with one goal in mind – to connect Canadians to the people and things that matter most. Collectively, we’re proud to support 30 million Canadians each month.

 

We manage a robust portfolio that champions the leading edge of technology and media. We drive projects that expand connectivity to underserved communities from coast-to-coast-to-coast; build and enhance our fixed broadband network to provide high-speed Internet, TV and Smart Home Monitoring; and support our world class wireless network, offering our customers Canada’s largest and most reliable 5G network. As the Digital & Technology team, we are building our tomorrow, today.

 

Come play a key role in building the future of innovation in Canada, Let’s make your possible.

 

Do you enjoy working on high-scale, complex, and high visibility projects and programs?  If yes, consider the following opportunity:

 

IT Platform Operations in Rogers Technology Organization is looking for a Sr. Database Specialist to manage their diverse Database fleet, including Oracle Engineered Systems and extend functional support to a diverse technology team. Reporting to the Sr. Manager, Platform Operations, the ideal candidate will demonstrate a combination of proven technical, people and business leadership in ensuring high system uptime, optimal resource utilization, support change & growth, collaborate with functional partners, empower people, and effect continuous improvement. Become part of our transformational journey in Technology organization with one belief, that there are only two jobs at Rogers: One that serves our customers and the other that supports who serve our customers.

 

What you will do (Role & Responsibilities):

 

  • Engage on high-priority incident response and provide technical recommendations
  • Provide technical leadership in issue resolution restoring the services and drive root cause analysis to a closure
  • Analyze and recommend modifications to database infrastructure to improve efficiency, reliability, and performance
  • Coordinate with various stakeholders to maintain database availability, reliability, and scalability
  • Attain, improve and report operational KPI’s and SLAs on system performance
  • Support the enterprise infrastructure powering dozens of business-critical applications across various sites
  • Maintain strong operational acceptance discipline for new database builds
  • Identify and lead automation streams to optimize database support


What you have (Qualification, Experience & Skills):

  • A Bachelor's or a Master's degree in Information Technology or in a related discipline or equivalent
  • 10 or more years of functional experience in RDBMS and NoSQL Database Administration
  • Hands-on experience of latest versions of Oracle, Cassandra, and SQL Databases
  • Exposure to other databases is a plus i.e., Postgres, SQLMI and Cloud Database (Amazon RDS and Aura)
  • Extensive knowledge of Oracle and native data replication tools
  • Hands-on experience of Oracle Engineered systems (Exadata, ZDLRA and Supercluster)
  • Well versed with Database Administrative tasks: Performance Tuning, Query Optimization using Execution Plans, SQL Server Profiler and Database Engine Tuning Advisor - improving the performance of databases and associated management tools
  • Knowledge of Datawarehouse and ETL (Extract, Transform and Load) is a plus
  • Working experience in Telecom industry is preferred
  • Practitioner of Incident, Problem & Change Management in ITIL Framework. ServiceNow experience is a plus
  • Excellent communication skills both written & verbal along with excellent interpersonal skills
  • Proven analytical and problem-solving skills with the ability to offer prudent technical solutions
  • Demonstrated ability to make well-informed tactical and strategic decisions under pressure
  • Highly motivated self-starter who requires minimal supervision along with the ability to motivate and lead others
  • Strong ability to prioritize multiple tasks, meeting business objectives in a fast-paced and changing work environment
  • Certifications in relevant technologies listed above is a plus


 

 

Schedule: Full time

Shift: On Call
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Rd (341), Brampton, ON 
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Information Technology
Requisition ID: 273649
 
At Rogers Digital, our team doesn’t shy away from big ideas – we bring them to life. We work tirelessly to deliver the best user experiences (period) and build amazing self-serve experiences that our customers want to use. We are customer-obsessed agents of change and are committed to innovation and creating effortless experiences for customers and frontline employees. We use cutting-edge tools and technologies to solve critical and complex problems with award-winning solutions. Our work impacts millions of customers everyday. At Rogers Digital, we’re looking for people who embrace change, take risks, and push boundaries. Learn more about our team and our work @ https://digital.rogers.com/
 
Together, we'll make more possible, and these six shared values guide and define our work:
 
  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what’s right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment
 
Posting Notes:  Digital & Technology 

 

 

 

Location: 

Toronto, ON, CA Brampton, ON, CA

Being a Rogers team member comes with some great perks & benefits including:

· Health & well-being benefits
· Donation matching
· Paid time off for volunteering
· Wealth Accumulation including: Pension plan & Employee stock options
· Generous employee discounts
· Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

Looking for career guidance and inspiration?

Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.


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