Customer Experience

 

At Rogers, we put our customers first in everything we do! We’re growing our Customer Experience teams and are looking for team members who are committed to showing our customers and Canadians that we are with them all the way. Our Customer Experience team is enthusiastic, empathetic, and moved to make a difference –we’re passionate about people and ready to provide the ultimate customer experience to our customers. This position allows you to work from home! At Rogers, we're committed to connecting Canadians. Come build a rewarding career with us!

Customer Experience

Our Contact Centre team is energetic, empathetic, and dedicated to making a difference – they're passionate about people and ready to do whatever it takes to keep our customers happy and connected. If you're someone who's excited by a challenge, prepared to take initiative, and moved to make a difference, you'll find success here.

#LifeatRogers Spotlight – how Lorraine Williams’ passion for people led to an award-winning friendship

They say that when you love what you do, you’ll never work a day in your life – that’s something Lorraine Williams, Senior Manager of Customer Experience & Engagement in Rogers’ Small Home Small Office (SOHO), knows firsthand.

Read more at About Rogers.

Customer solution specialist Cynthia Owusu Danquah shares a passion for “providing world-class customer service”

A Customer Solution Specialist, Cynthia began working at Fido more than 15 years ago as a recent college graduate. “At first, I wanted to work for a period of about six months,” Cynthia said. “That plan quickly changed as I started seeing a whole new dimension of the company.

Read more at About Rogers.

Share Your Pride: How Mel’s life was changed through overcoming adversity

Mel Boulard, a member of the Customer Experience team, has been with Rogers for the past 15 years. During that time, they have overcome adversity to get themselves to a point where they are proud of who they are, each and every day.

This is Mel’s story on About Rogers.

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