Customer Experience

Our Contact Centre team is energetic, empathetic, and dedicated to making a difference – they're passionate about people and ready to do whatever it takes to keep our customers happy and connected. If you're someone who's excited by a challenge, prepared to take initiative, and moved to make a difference, you'll find success here.

#LifeatRogers Spotlight – how Lorraine Williams’ passion for people led to an award-winning friendship

They say that when you love what you do, you’ll never work a day in your life – that’s something Lorraine Williams, Senior Manager of Customer Experience & Engagement in Rogers’ Small Home Small Office (SOHO), knows firsthand.

Read more at About Rogers.

Customer solution specialist Cynthia Owusu Danquah shares a passion for “providing world-class customer service”

A Customer Solution Specialist, Cynthia began working at Fido more than 15 years ago as a recent college graduate. “At first, I wanted to work for a period of about six months,” Cynthia said. “That plan quickly changed as I started seeing a whole new dimension of the company.

Read more at About Rogers.

Share Your Pride: How Mel’s life was changed through overcoming adversity

Mel Boulard, a member of the Customer Experience team, has been with Rogers for the past 15 years. During that time, they have overcome adversity to get themselves to a point where they are proud of who they are, each and every day.

This is Mel’s story on About Rogers.

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Technical Support Consultant - Future Opportunities
Technical Support Consultant - Future Opportunities North York, ON, CA +6 more… Dec 5, 2023
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Outbound Telesales Consultant - Future Opportunities
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Mgr Connected Home GTA East
Mgr Connected Home GTA East North York, ON, CA Dec 6, 2023
North York, ON, CA Dec 6, 2023
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Conseiller⸱ère au Soutien Technique - Opportunités à Venir Montreal, QC, CA +11 more… Dec 2, 2023
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Connected Home Technician
Connected Home Technician Toronto, ON, CA Nov 23, 2023
Toronto, ON, CA Nov 23, 2023
Connected Home Technician
Connected Home Technician Oshawa, ON, CA Dec 5, 2023
Oshawa, ON, CA Dec 5, 2023
Bilingual Customer Advisor
Bilingual Customer Advisor Mississauga, ON, CA Dec 6, 2023
Mississauga, ON, CA Dec 6, 2023
Bilingual Customer Account Specialist
Bilingual Customer Account Specialist Mississauga, ON, CA Dec 6, 2023
Mississauga, ON, CA Dec 6, 2023