Field Operations Technician

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuel us, and moments define us.


As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are temporarily working from home.

The incumbent is responsible for maintaining and commissioning cell sites and transport facilities within a defined area of the Rogers Wireless network to achieve optimum service levels for cellular, paging, and LTT Broad Band networks.  


Responsibilities Include:

  • Respond to trouble reports of network problems by performing effective problem analysis, rapid troubleshooting diagnosis and prompt repair to ensure service restoral objectives are met.
  • Coordinate with other Field Technicians as required to restore network problems
  • Plan for and execute preventive maintenance routines to ensure network standards of performance are met.
  • Perform rearrangement and changes on the network as directed by electronic work orders.
  • Perform acceptance tests on newly installed sites and equipment to ensure results meet design specifications.
  • Participate in activities associated with network optimization and build activities.
  • Follow the timeline and the escalation procedure.
  • Maintain inventory of required parts and perform regular audits to ensure availability of parts.
  • Document activities for future assessment analysis.
  • Maintain current documentation of site status, complete trouble tickets, deficiency tickets, incident reports and other required reports.
  • Install fiber optic cables associated to construction and implementation. 



  • 2 – 4 years of telecommunication’s experience.
  • Diploma/Certificate in Electronics from a technical institute.
  • Knowledge of transmission equipment, microwave radio, fiber optic and multiplexer.
  • Ability to work with minimal supervision.
  • Must be able to demonstrate strong computer skills
  • Proven ability to work in a fast-paced environment with shifting priorities.
  • Demonstrated investigative, problem solving, analysis and troubleshooting skills.
  • Strong interpersonal and communication (verbal and written) skills

Special Condition:                

  • Flexibility to work shifts, including weekends and holidays
  • Requirement to work overtime and on standby.
  • Ability to travel and work at various sites.
  • Must possess a valid driver’s licence and have a clean driving record.
Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 74 boul. De La Seigneurie Est #8 (188), Blainville, QC 
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Engineering
Requisition ID: 243473
Together, we'll make more possible, and these six shared values guide and define our work:
  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what’s right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.

Posting Notes:  Digital & Technology 





Blainville, QC, CA

Being a Rogers team member comes with some great perks & benefits including:

· Health & well-being benefits
· Donation matching
· Paid time off for volunteering
· Wealth Accumulation including: Pension plan & Employee stock options
· Generous employee discounts
· Leadership development, Mentorship, and Coaching programs

Looking for career guidance and inspiration?

Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.

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