CPE Device Designer

Our Digital & Technology team wakes up every day with one goal in mind – to connect Canadians to the people and things that matter most. Collectively, we’re proud to support 30 million Canadians each month.

 

We manage a robust portfolio that champions the leading edge of technology and media. We drive projects that expand connectivity to underserved communities from coast-to-coast-to-coast; build and enhance our fixed broadband network to provide high-speed Internet, TV and Smart Home Monitoring; and support our world class wireless network, offering our customers Canada’s largest and most reliable 5G network. As the Digital & Technology team, we are building our tomorrow, today.

 

Come play a key role in building the future of innovation in Canada, Let’s make your possible.

 

Do you enjoy working on high-scale, complex, and high visibility projects and programs?  If yes, consider the following opportunity:

 

The Device Technology and Syndicated Services Organization is looking for a Wireline Device Designer that has experience in the research, design and introduction of wireline devices within a Service Operator ecosystem.  A successful candidate will have knowledge in the device industry, landscape and future technology.  Reporting to the Manager of Wireline Device Technology, the successful candidate will have knowledge of Home Networking Devices, Modems, Smart Home Devices, IP Home Phone Products and IPTV.  The role will support the development of technology strategies and play a critical leadership role in how devices and device related features are introduced and managed on the Rogers Network.  This position requires a forward thinker, who is passionate about their work, can anticipate needs and has a desire to innovate. 

Key Responsibilities:

  • Support the introduction of new device technology, services and features.
  • Support device architecture implementation and ongoing design refinement activities.
  • Contribute to the 13 year technology strategies and device roadmap.
  • Interact with crossfunctional teams and vendors to provide technical guidance.
  • Identify opportunities to improve the customer experience.
  • Identify device certification requirements for devices and gateways (ex. DOCSIS, PON, VoIP devices, WiFi extenders, etc.).
  • Support technical evaluation of vendor products and provide recommendations to Business and Management.
  • Provide technical deployment guidelines for managed devices and device features.
  • Conduct problem analysis, problem reproduction, and work with vendors on resolution of technical issues to ensure timely delivery of funded projects.
  • Prepare and maintain device/feature/application roadmaps and technical updates.
  • Maintain JIRA/Confluence pages. 


Qualifications:

  • Undergraduate degree in Engineering, Computer Sciences or equivalent technical experience.
  • Advanced communication, presentation and collaboration skills.
  • Familiarity with Agile methodologies and DevOps processes.
  • Familiarity with JIRA/Confluence.
  • Strong ability to manage conflicting priorities.
  • Knowledge in IPTV and Digital TV Systems, including HDMI, DRM, OTT applications, video processing and content delivery.
  • Experience working with data analytics and big data queries, such as Splunk, Azure and PowerBI.
  • Experience with WiFi testing, test tools and diagnostics.
  • Knowledge of fiber access technologies (i.e. GPON, EPON, xPON).
  • Knowledge of Smart Device ecosystem, including: Digital assistants (e.g. Amazon Echo, Google Home, etc), Home Security (e.g. Nest/Ring doorbells/cameras) and Home Automation (e.g. Smart lightbulbs/plugs/switches, Ecobee/Nest thermostats etc.).
  • Knowledge in IP network concepts: TCP/IP, DNS, DHCP, VLAN, VPN, etc.
  • Experience with Microsoft PowerPoint and Excel.

 

 

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Rd (341), Brampton, ON 
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Engineering
Requisition ID: 273652
 
At Rogers Digital, our team doesn’t shy away from big ideas – we bring them to life. We work tirelessly to deliver the best user experiences (period) and build amazing self-serve experiences that our customers want to use. We are customer-obsessed agents of change and are committed to innovation and creating effortless experiences for customers and frontline employees. We use cutting-edge tools and technologies to solve critical and complex problems with award-winning solutions. Our work impacts millions of customers everyday. At Rogers Digital, we’re looking for people who embrace change, take risks, and push boundaries. Learn more about our team and our work @ https://digital.rogers.com/
 
Together, we'll make more possible, and these six shared values guide and define our work:
 
  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what’s right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment
 
Posting Notes:  Digital & Technology 

 

 

 

Location: 

Brampton, ON, CA

Being a Rogers team member comes with some great perks & benefits including:

· Health & well-being benefits
· Donation matching
· Paid time off for volunteering
· Wealth Accumulation including: Pension plan & Employee stock options
· Generous employee discounts
· Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

Looking for career guidance and inspiration?

Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.


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