Delivery Manager

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrate a special moment.


Because we believe connections unite us, possibilities fuel us, and moments define us.






Service Address Maintenance Delivery Manager



Rogers is seeking a full-time Service Address Maintenance Delivery Manager responsible for a team of coordinators in a dynamic face paced environment focused on network growth and technology deployments. The successful candidate will work creatively, collaboratively, and analytically demonstrating teamwork, innovation and delivery excellence. The Service Address Maintenance Delivery Manager will be responsible for managing multiple wireless and wireline projects to deliver new workstreams & services. The SAM delivery manager will have a proven track record of systems and tools management and a process drive from either a Sigma or Agile way of working.


What you will be doing:

  • Manage a team of coordinators to deliver project workstreams to ensure they are salable to our sales team on the systems.
  • Manage the Engineering, Implementation, Execution and Closure of projects, processes and process improvements.
  • Develop process to accelerate the demand workstreams aswell as document and roll out the process within the teams.
  • Build strong collaborative relationships with internal and external stakeholders
  • Manage groupings of projects and budgets to meet various business objectives
  • In collaboration develop, monitor and control project implementation plans, critical paths and interdependencies
  • Set project expectations and priorities in collaboration with internal and external stakeholders
  • Schedule regular Project status and planning meetings with project team and stakeholders
  • Develop and maintain project documentation (Project Plan, Issue and Action Logs, Risk Management, Lessons Learned)

What you have:

  • 5+ years of experience delivering systems and tools processes, within a telecom or wireline network desirable
  • Deep understanding of systems and tools architecture
  • A strong ability to manage large data and xls analysis
  • Strong Microsoft Office, Teams, Excel & Powerpoint skills
  • Ability to work with technical documents (ex: planning specifications, technical)
  • Ability to work under pressure
  • Strong project financial forecasting and cost management
  • Strategic thinker who can make decisions and plan, develop and implement innovative solutions
  • A highly motivated individual with strong leadership, organizational, analytical, troubleshooting and resolution skills


As a condition of hire, all new employees will be required to provide proof of vaccinations against COVID 19. Any request for an exception under Human Rights legislation must be supported by evidence to be considered by Rogers on a case by case basis.

Please click here to review conditions that may qualify for medical exemption to the COVID-19 vaccine.



Schedule: Full time
Shift: No Selection
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Rd (341), Brampton, ON
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Engineering
Requisition ID: 248996
Together, we'll make more possible, and these six shared values guide and define our work:

  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what’s right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment


What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.
Posting Notes:  Digital & Technology





Brampton, ON, CA

Being a Rogers team member comes with some great perks & benefits including:

· Health & well-being benefits
· Donation matching
· Paid time off for volunteering
· Wealth Accumulation including: Pension plan & Employee stock options
· Generous employee discounts
· Leadership development, Mentorship, and Coaching programs

Looking for career guidance and inspiration?

Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.

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