Delivery Manager

At Rogers, we are committed to helping Canadians bridge the digital divide and ensure that no one is left behind in accessing reliable connectivity. Through our Service Expansion projects, we are proud to bring our wireless and internet service to homes and businesses across the country to connect them to the people and things that matter most. 

 

Our rapidly growing team is looking for new team members who are committed to making connectivity possible for our neighbours, communities, and local businesses. This team works cross-functionally, collaborating with our Network, Rogers for Business, and Consumer teams to make a lasting impact in underserved or unserved communities for generations to come. 


Come play a key role in building the future of innovation in Canada.
 
Are you up for the challenge and the fun? If so, consider the following opportunity:

 

At Rogers, we are seeking a Delivery Manager to manage the successful execution of large, complex, cross functional projects/programs.  Reporting to the Manager of Transport Implementation, based out of the the Rogers Park Brampton Campus, you will be responsible for the following:

 

What you will be doing:

  • Manage the successful execution of large, complex, cross functional projects/programs simultaneously on-time, within scope and on budget, in a fluid fast-paced environment

  • Direct the Implementation Planning, Execution and Closure of Technology projects dealing with the introduction of new services, lifecycle changes of existing services, new platforms, capacity augmentations, software & hardware upgrades, Network Function Virtualization deployments, optimization and redundancy enhancements

  • Based on the project requirements, identify & govern overall scope, deliverables and interdependencies to deliver on the project objectives and in-service targets.

  • Expertly manage project cost estimating, budgeting and control activities to meet budgetary objectives

  • Managing Channel readiness, including marketing, communications and call centre readiness to ensure a great customer experience and timely products and services launch

  • Build strong collaborative relationships with project Sponsors, Business, IT and Network stakeholders, to successfully deliver project milestones

  • Proactively monitor, track and control project outcomes by mitigating risks and resolving issues to ensure overall business readiness of the solution

  • Proactive vendor management to deliver based on contracted goods and/or services, to meet project requirements and timelines  

  • Develop a detailed project plan to monitor and track progress of all tasks, spend, dependencies and deliverables in compliance with Rogers Technology/Engineering specifications and Statements of Work

  • Set and manage project expectations while maintaining accountabilities with Demand Management, Development, Quality Assurance teams and others, to ensure deliverables are met

  • Create and maintain comprehensive documentation including Project Charter, Project Plan, Issue and Action Log, Risk Management Plan and Status reports to the sponsor, project team and senior management as required

  • Schedule regular Project status review meetings and Steering committee meetings with the sponsor, management and required project stakeholders

  • Manage and oversee Release activities to successfully deploy application changes into production with quality

  • Work creatively, collaboratively and analytically in a problem-solving environment demonstrating teamwork, innovation and delivery excellence.


What you have:

  • Post-Secondary degree in Computer Science, Business, Engineering or related technical discipline

  • Project management experience delivering large, complex projects, preferably in the Telecommunications industry

  • Knowledge of Sonet, DWDM, OTN, Ethernet (an asset).

  • Knowledge of Ciena, Fujitsu, Nokia (an asset).

  • PMP certification is required

  • ITIL/ITSM certification (an asset)

  • Certified Scrum Master (CSM) (an asset)

  • Advanced skills in MS Office suite, SharePoint, BI tools and highly proficient in MS Project & JIRA

  • Strong project financial forecasting and cost management

  • Strategic thinker who can make decisions and plan, develop and implement innovative solutions

  • Must possess strong negotiation, influencing, stakeholder management, communication and Business writing skills

  • Ability to effectively communicate project scope, cost, schedule to senior and C-level leadership team

  • A highly motivated individual with strong leadership, organizational, analytical, troubleshooting and conflict resolution skills

As a condition of hire, all new employees will be required to provide proof of vaccinations against COVID 19. Any request for an exception under Human Rights legislation must be supported by evidence to be considered by Rogers on a case by case basis.


Please click here to review conditions that may qualify for medical exemption to the COVID-19 vaccine.

 

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Road (101), Brampton, ON
Travel Requirements: Up to 10%
Posting Category/Function: Project Management & Coordination
Requisition ID: 269149
 
Together, we'll make more possible, and these six shared values guide and define our work:

Our people are at the heart of our success
Our customers come first. They inspire everything we do
We do what’s right, each and every day
We believe in the power of new ideas
We work as one team, with one vision
We give back to our communities and protect our environment
 

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.
 
Posting Notes:  Corporate

 

 

 

Location: 

Brampton, ON, CA

Being a Rogers team member comes with some great perks & benefits including:

· Health & well-being benefits
· Donation matching
· Paid time off for volunteering
· Wealth Accumulation including: Pension plan & Employee stock options
· Generous employee discounts
· Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

Looking for career guidance and inspiration?

Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.


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