ITAM Analyst

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Who we're looking for: 

The Asset Analyst is responsible for the daily operations and long-term strategy of managing hardware and software assets across the organization. This role ensures compliance with vendor contracts, supports infrastructure transformation initiatives, and maintains accurate asset data in the Configuration Management Database (CMDB). The ideal candidate will have strong technical and business acumen, with the ability to bridge IT operations and procurement functions.

What you'll do:

• Manage the lifecycle of  hardware and software assets, ensuring compliance with licensing and procurement policies.
• Maintain and improve the CMDB and ITAM systems, ensuring data accuracy and integrity.
• Collaborate with infrastructure transformation teams to keep asset data current during migrations and transitions.
• Identify and close gaps in ITAM processes and support continuous improvement initiatives.
• Develop and implement procedures for asset tracking, quality control, and lifecycle management.
• Act as a liaison between business users and procurement for IT asset needs.
• Support vendor management, contract tracking, and software licensing compliance.
• Provide reporting and insights on asset utilization, lifecycle trends, and cost optimization.
• Support purchase order creation
• Support platform costing
  Support software purchases in Excel until the software details can be uploaded to Service Now

What you bring:

• Advanced skills in Microsoft office (especially excel) is required
• Good communication skills are necessary
• Self-starter, motivated and results oriented collaborator
• Detail oriented, strong analytical and problem-solving skills and have an ability to find creative solutions
• Strong teamwork skills, but ability to work independently
• 1+ years of ServiceNow knowledge
• Working knowledge of Oracle HCM and Oracle eBiz
• Familiar with PowerBI

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Paid time off for volunteering
• Company matching contributions to charities you support
• Growth & Development Opportunities:
  
  • Self-driven career development programs (E.g. MyPath program)
  • Rogers First: priority in applying to internal roles of interest
• Wellness Programs:
  
  • Homewood employee & family assistance program
  • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
  • Low or no-cost fitness membership with access to virtual classes
• Our commitment to the environment and diversity:
  
  • Work for an organization committed to environmental protection
  • Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Road (101), Brampton, ON 
Travel Requirements: None
Background Check(s) Required: Canadian Criminal Record Check 
Posting Category/Function: Technology & Information Technology
Requisition ID: 329807

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite a minimum of four (4) days per week starting October 6, 2025, increasing to five (5) days per week effective February 2, 2026. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the  Recruitment Process FAQ.

Posting Notes:  Technology