Infrastructure Specialist

Date: Jun 10, 2021

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuel us, and moments define us.


As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are temporarily working from home.


Do you hate black boxes? Do you love to automate repetitive tasks? Do you love learning new technologies? Are you a coder who likes networking and servers who likes to code?  The successful candidate will be a critical member of Service Delivery Environment / Rogers High Speed Internet team charged with operations and support of a DNS, DHCP and traffic traversing through Service Delivery IP Network. This position entails the care and feeding of a robust environment, in addition to interfacing directly with NOC, Engineering and Vendors to understand potential issues and provide remediation. The successful candidate will interact with product management and product development to understand operational requirements, implement new software components and product upgrades, and stay abreast of system performance and ultimately the customer experience.


What you will be doing:

  • Support/Monitor SDE/RHSI in a 7/24 environment
  • Take ownership and strive to do work you're proud of. You believe in spreading (and acquiring) knowledge through collaboration
  • Write automation code for troubleshooting and monitoring infrastructure at scale.
  • Running high availability services in a production environment.
  • Be available for On-Call duties
  • Document all MOPs and processes.
  • Understanding network security authentication and authorization as it relates to network flows and the delivery of applications and services
  • Work effectively as a team, supporting other members of the team in achieving
  • Support a positive work environment that promotes customer service, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
  • Ensure effective change management discipline is used.


What you have:

  • Minimum 5 years' experience in Server and Network infrastructure.
  • Bachelors in Engineering or similar discipline.
  • Experience or certification with Cloud Computing platforms like Amazon Web Services (AWS).
  • Advanced knowledge of network and Internet Protocols (i.e.: DNS, RADIUS, SMTP, POP3, IMAP, HTTP, HTTPS, NNTP, NTP, NFS, SNMP, LDAP, BGP, OSPF etc.), analysis, deep packet inspections.
  • Competency in listed scripting language (PowerShell, Python, C++, etc.)
  • Ability to write SQL queries
  • RHCE (Red Hat Certified Engineer).
  • CCNP (Cisco Certified Network Professional).
  • CISSP (Nice to have).
  • CEH (Nice to have).
  • Ability to prioritize and multitask.
  • Excellent verbal and written communication skills with the ability to explain technical concepts in business terms
  • Willingness to learn new technologies and maintain industry knowledge.
Schedule: Full time
Shift: On Call
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Road (101), Brampton, ON 
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Information Technology
Requisition ID: 238855
Together, we'll make more possible, and these six shared values guide and define our work:
  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what’s right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.

Posting Notes:  Information Technology & Engineering 

Job Segment: Engineer, Cisco, Product Development, Network Security, Cloud, Engineering, Technology, Research, Security

Location: Brampton, ON, CA

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