Network Specialist

Our Digital & Technology team wakes up every day with one goal in mind – to connect Canadians to the people and things that matter most. Collectively, we’re proud to support 30 million Canadians each month.

We manage a robust portfolio that champions the leading edge of technology and media. We drive projects that expand connectivity to underserved communities from coast-to-coast-to-coast; build and enhance our fixed broadband network to provide high-speed Internet, TV and Smart Home Monitoring; and support our world class wireless network, offering our customers Canada’s largest and most reliable 5G network. As the Digital & Technology team, we are building our tomorrow, today.

Come play a key role in building the future of innovation in Canada, Let’s make your possible.

Do you enjoy working on high-scale, complex, and high visibility projects and programs?  If yes, consider the following opportunity:

Rogers is currently seeking a Network Specialist reporting to the Manager of Enterprise Network Operations, the successful candidate will maintain operating excellence through leadership and team work in accordance with corporate and departmental objectives, policies and procedures related to customer service, costs, productivity and quality.

As part of the recruitment process, successful candidates will be required to complete criminal and credit background checks.

What you will be doing

• Design and implement automations across Network Operations using combination of in house and open source development tools.
• Implementing and reviewing network tools/scripts.
• Identify new automation opportunities based on data driven analysis.
• Serve as the top tier in fault identification, isolation, analysis, and resolution for IP & Access network related technology platforms.
• Engage in performance and fault analysis for issues requiring in-depth, extended investigation.  Recommend unique approaches to issue resolution, including situation analysis, testing strategies, and fault reproduction.
• Responsible for configuration, management and maintenance of IP & Access network elements and technology platforms.
• Provide expert technology platform support of change control process including impact analysis, method of procedure review, implementation and verification.
• Maintain all related network design and support documentation.
• Responsible for ensuring seamless introduction of new technology platforms and services into Enterprise Network Operations.
• Communicate with engineering regarding identified logical and physical network design issues and network performance.
• Must be willing to work in an on-call environment.
• Adhere to all policy and legal requirements under Health and Safety legislation.  

What you have 

• Degree or Diploma in Networking or Technology.
• 5+ years experience in IP-based Service Provider environment strongly preferred.
• Experience in Software Development Life Cycle Tools: I.e. Jenkins, Git, GitHub, Ansible.
• 3+ years experience with network programmability & automation in Network Operations environment using any of the following Programming Languages: I.e. Java, Python, Ruby, PHP, VBscript, Perl, Bash.
• Knowledge of Data analytics and Log parsing into tools: I.e. Splunk, Grafana and others is an asset
• Innovation/Creative Thinking, Problem Solving/Judgment, Achievement Orientation and Listening, Understanding and Responding.
• Experience with networking: routers/switches/firewalls, routing, subneting and network protocols.
• Demonstrated in-depth understanding of the TCP/IP protocol, specifically relating to the routing of IP packets (OSPF, ISIS, BGP, EIGRP, MPLS, MPLS VPN, and Multicasting)
• Experience-based knowledge of Nokia (ALU) Service Router 7750SR, 7210-SaS platforms and services. TiMOS/SR OS, 5620 NSP/CPAM, Software. NRS-II+ certification considered an asset.
• Experience-based knowledge of Nokia 7360 XGS-PON & 5520 AMS, considered an asset.
• In-depth knowledge of Security/DDoS Mitigation systems.
• Lean-Six Sigma, considered an asset.
• Demonstrated ability to work effectively in a team environment, in an organized, methodical and pleasant manner
• Ability to take ownership and co-ordinate resolution of network related problems
• Provide expert technology platform support of change control process including impact analysis, method of procedure review, implementation and verification
• Outstanding analytical and methodical troubleshooting skills
• Effective oral and written communication skills

#LI-AV1

Schedule: Full time