Planning Support Coordinator

Our Rogers Wireless team is growing! We are looking for new team members that are collaborative, digital-first, fast-moving, bold-thinking, and focused on delivering impact in everything they do.

 

We know our customers rely on us to connect them to their families, friends, and what matters most. Through our three wireless brands -- Rogers, Fido, and chatr – we are proud to offer Canadians value and choice on a variety of plans. As the market leader in 5G for both coverage and reliability and with our world class network that offers wireless connectivity from coast-to-coast-to-coast, we are paving the way for the future of innovation, providing the framework for new possibilities so that what’s impossible today, won’t be tomorrow.

 

At Rogers, your journey is filled with limitless possibilities; build the future you want with us.
Let’s make your possible.

 

Are you up for the challenge and the fun? If so, consider the following opportunity:

 

Rogers is seeking a Planning Support Coordinator to join the Access Networks Team. 

 

What you will be doing:

  • Creation and editing of nodes for construction projects (FTTB, FTTC, GPON, etc) based on architecture (MDU/SFU)
  • Override releases for new, existing and changed addresses, postal codes & nodes
  • Ensure Segmentation Projects are completed within SAM (deration of nodes, postal code updates& addresses shared)
  • Verification of addresses within SAM database & Canada Post
  • Liaise with Canada Post for postal code information for net new addresses as well as any changes within the system
  • Verify & process potential address additions within the Rogers footprint
  • Maintain and verify address discrepancies and address maintenance
  • Track and report on addendum requests
  • Creating and maintaining solution documentation
  • Supporting existing processes and implementing change requirements as part of a structured change control process
  • Problem solving issues that arise in the day to day and providing timely responses and solutions as required.
  • PO creation and processing 
  • Documentation creation, editing & tracking for training/MOPs/tracking
  • Other project administrative tasks as required


What you will bring:

  • Previous experience of working in a professional environment/ project management is considered an asset
  • Possess advanced MS Excel with strong MS Office Word and Power Point
  • Able to work well in a team environment
  • Detail-oriented, with an emphasis on quality of work.
  • Proven exceptional work-ethic, self-motivated, and highly driven.
  • Excellent organizational skills.
  • Must be flexible and willing to perform other duties as required.
  • Good communication skills with the ability to present technical details to a non-technical audience.
  • The ability to work with a structured and methodical approach, combined with an enquiring mind.
  • An aptitude for problem solving, with the ability to take a logical route to the source of an error.
  • A self-starter who delivers high quality work and can adapt to new challenges, either on their own or as part of a team.
  • Adhere to all policy and legal requirements under Health and Safety legislation.
  • Ability to express a passion for the organization’s customers, stakeholders and peers

 

 

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Road (101), Brampton, ON
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Systems Administration
Requisition ID: 260311
 
Together, we'll make more possible, and these six shared values guide and define our work:

  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what’s right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment

 

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.
 
Posting Notes:  Digital & Technology

 

 

 

Location: 

Brampton, ON, CA

Being a Rogers team member comes with some great perks & benefits including:

· Health & well-being benefits
· Donation matching
· Paid time off for volunteering
· Wealth Accumulation including: Pension plan & Employee stock options
· Generous employee discounts
· Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

Looking for career guidance and inspiration?

Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.


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