Scrum Master

Date: Jul 22, 2021

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuel us, and moments define us.


As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are temporarily working from home.

Rogers is dynamic Canadian media and telecommunications company. Innovation is our legacy and building a brilliant modern future is our mission. As a leading Canadian company, we are passionate about winning and committed to pursuing the best. This translates into everything we do, including the selection of a candidate. 


Who we are 

We are Rogers Tech Hub, a product-centric way of funding and delivering technology based on Scaled Agile, bringing IT, Digital, and Business teams together to deliver the highest-value solutions in the shortest amount of time.

We achieve this by continuously

  • Investing in talent to cultivate in-house innovation
  • Modernizing our tools and technology
  • Empowering teams to collaborate with accountability

Measuring financial value delivered to prioritize work

Scrum Master. Reporting to Senior Manager, Scrum Masters within Tech Hub Agile Delivery, you will nurture and accelerate the adoption of Agile best practices while achieving business outcomes.  Whether Scrum or Kanban, you will competently apply the appropriate Agile methodology focused on consistent, quality delivery and performance reporting within the Scaled Agile Framework (SAFe).


This role, in partnership with the department, is also responsible for the evolution to a lean-agile mindset and practices to improve the understanding and adoption of agile at scale. This includes facilitating knowledge sessions, fostering momentum, and using continuous improvement methodologies.

What you will be doing – key responsibilities:

  • Effectively facilitate Team (Scrum) and participate in Program (Train) Ceremonies
  • Support Scrum Team to define clear sprint goals and S.M.A.R.T. PI objectives
  • Encourage increased quality of stories - ensuring business value and acceptance criteria are clearly articulated and defined
  • Assist Product Owner with prioritizing user stories and backlog refinement
  • Proactively identify impediments and resolve in a timely manner
  • Identify and Manage risks & dependencies between teams and vendors
  • Effectively collaborate and negotiate with other teams and Scrum Masters to manage cross dependencies and sequencing of deliverables
  • Manage resources, risk, quality, scope and deliverables
  • Ability to escalate responsibly
  • Provide coaching and support team members on Agile and Scrum practices and principles
  • Track, interpret and respond to team metrics, sprint progress and release status
  • Assist in release management facilitation
  • Promote and encourage team to attain self-sufficiency
  • Introduce new and advanced practices to improve processes, team dynamics and performance
  • Solicit and encourage team feedback to identify areas of opportunity and work with team to continuously improve


What you bring – preferred competencies & qualifications:

  • Minimum of 3 years working as a Scrum Master
  • Recognized Scrum Master and SAFe certification
  • Experience in facilitating KanBan, Scrum and SAFe
  • Experience working in a highly demanding software development environment - including web and mobile
  • Working knowledge of Dev/Ops and CI/CD principles, toolsets and test automation an asset
  • Ability to resolve conflict and improve team dynamics
  • Superior decision-making, consensus building and conflict resolution skills
  • A continuous improvement mindset to drive improvements to the process and team performance
  • Strong analytical and problem-solving skills
  • Strong technical acumen with knowledge of software development – including web and mobile
  • Ability to manage multiple projects simultaneously while maintaining quality and meeting stakeholder expectations
  • Experience with the Atlassian suite such as Jira, Confluence, BI reporting tool and Big Picture
  • Excellent communication, presentation and interpersonal skills both in person and written
  • A keen and demonstrated interest in learning opportunities to further develop self and community
Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Road (101), Brampton, ON 
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Information Technology
Requisition ID: 240067
Together, we'll make more possible, and these six shared values guide and define our work:
  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what’s right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.

Posting Notes:  Information Technology & Engineering 

Job Segment: Telecom, Telecommunications, Engineer, Testing, M&A, Technology, Engineering, Management

Location: Brampton, ON, CA

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