Sr Manager Dev Ops/Release

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Who we are looking for:

We are Rogers prepaid wireless IT, we build industry-leading prepaid products for customers.

We are looking for a talented leader with a strong technical and management background, reporting to the Director of Prepaid Technology at the Rogers Park Brampton Campus. As a Sr. DevOps Manager, you will lead your team to engineer, scale, and optimize our BSS platform. You will manage cloud Infrastructure and cost, continuous integration and continuous delivery to ensure a scalable and secure platform, NPE ENVs and releases. This position also requires creativity and innovation, strong communication skills, and collaborate with various cross-functional teams across Rogers.  

 
What you will be doing:

Responsible for overseeing a DevOps team in a hybrid environment.  The team consists of off and on shore resources that will be tasked to deliver value. The role requires exceptional versatility, including team leadership, technology, and Agile planning and communication. The Sr. DevOps Manager is required to:  

• Coordinate with Sr. Delivery Manager and Sr. Manager Development to ensure alignment across prepaid wireless business partners  

• Manage, negotiate, and coordinate with technology, and business stakeholders on prioritization of tactical and strategic technology initiatives within prepaid BSS and payment platform.  

• Oversee the design, maintenance, and scaling of cloud infrastructure. 

• Define the DevOps roadmap, align infrastructure strategies with business goals, and drive adoption of best practices. 

• Implement security best practices (DevSecOps) and ensure data governance and regulatory compliance. 

• Manage BSS NPE (non-production ENVs) to ensure E2E stability. 

• Optimize and manage software release processes to ensure fast, safe, and automated delivery. 

• Work closely with teams such as development, security, production support, QA, solution, etc. to streamline workflows and improve software delivery. 

• Manage DevOps budgets and optimize cloud spend.  

• Mentor and develop DevOps engineers, foster collaboration, and align the team's efforts with overall objectives. 

• Extend expertise across multiple technical domains; manage risks associated with DevOps and Infra, incorporate risk planning and mitigation 

• Participate and support all the Agile Ceremonies e.g. PI Planning, Sprint Review, Demo. 

• Manage partnerships with external vendors and accountabilities from those vendors to Rogers. 

What you Bring:

• Bachelor’s degree in computer science, engineering or any combination of education and experience, which would provide an equivalent background. 

• 10+ years of progressive development and/or DevOps experience managing increasing project size and complexity. 

• 5+ years of leadership experience in customer-centric organizations. 

• Deep knowledge of Linux, Kubernetes/Docker, Cloud platforms (AWS/Azure), and IaC tools 

• Hands on scripting knowledge of Shell (Bash), Perl and Python scripting 

• Good working knowledge of Jenkins, Ansible, Terraform, Apache Maven or Apache Ant, Git, Bitbucket and Ansible etc. 

• Working experience on CloudWatch, Kibana, Grafana, Dynatrace, and relevant monitoring tools. 

• Nice to have an AWS solution architect or system developer certification 

• Nice to have working knowledge of Couchbase, CloudFormation, Camunda and Cassandra 

• Knowledge of IT operations and security best practices in an always-up, always-available service 

Non-Technical Skills 

• Motivated to improve team performance through the introduction of new ideas, methods, processes, products, or services. Develops new ways of looking at a situation. 

• The ability to handle multiple competing priorities in a fast-paced environment 

• Good oral and written communications skills, able to produce a variety of technical and business documents that are organized and well presented. 

• Strong problem-solving and troubleshooting skills. 

• Flexible schedule willingness to work nights and weekends as needed

What’s In It for You

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Paid time off for volunteering
• Company matching contributions to charities you support
• Growth & Development Opportunities:
• My Path: self-driven career development program
• Rogers First: priority in applying to internal roles of interest
• Our commitment to the environment and diversity:
• Work for an organization committed to environmental protection
• Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

​To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: No Selection
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Road (101), Brampton, ON 
Travel Requirements: Up to 10%
Background Check(s) Required: Criminal Record and Credit Check 
Posting Category/Function: Technology & Information Technology
Requisition ID: 332528

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes:  Technology