Sr. Business Systems Analyst

Date: Sep 15, 2021

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuel us, and moments define us.

 

As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are temporarily working from home.

Rogers is seeking a Sr. Business Systems Analyst to be an member of the Salesforce transformation team for "Rogers for Business" Unit (R4B) by acting as a liaison between the Rogers business stakeholders and our scrum teams. A strong candidate will have experience with Safe Agile delivery and Salesforce.  This position will be reporting to the Senior Solution Delivery Manager at the Rogers Park Brampton Campus

 

What you will be doing…

  • Create strong relationships with other BSA team members, scrum teams, Architecture, DevOps, Product Owners, RTE and business stakeholders
  • Participate in the discovery and prioritization of Initiatives and Epics and break them down into manageable user stories
  • Work closely with the Product Owner (PO) to write clear User Stories with testable acceptance criteria
  • Stay ahead of the scrum teams with a healthy backlog
  • Become functional domain SME in Salesforce with a solid baseline understanding of all aspects (Sales, Service, Quoting and EPC (enterprise product catalog), Order management)
  • Work with architecture and team leads to facilitate customer centric end to end solutions
  • Work with core / legacy systems outside of Salesforce to ensure smooth integration  

 

The Skills you have…

  • Excellent communication skills both oral and written is a must
  • Ability to express ideas and facts in a clear and understandable manner, tailoring communication to the intended audience.
  • Strong inter-personal and organizational skills.
  • Highly developed analytical and logical reasoning skills.
  • Excellent time management and priority management skills.
  • Proactive, responsive and focused.
  • Flexible and possesses a willingness to take on new task and to contribute to the team's success in a variety of capacities.
  • Ability to thrive and succeed in an ever changing fast pace environment

 

The qualifications you have… 

  • Undergraduate degree in Business, Computer Science or equivalent is required.
  • Knowledge of Wireless and Cable products that Rogers sells
  • 3 to 5 years experience in a business analyst or similar analyst role required.
  • General understanding of Safe Agile delivery
  • General understanding of Salesforce technology
  • Have a proficient use of Jira
Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 1 Mount Pleasant (083), Toronto, ON 
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Information Technology
Requisition ID: 232483
 
Together, we'll make more possible, and these six shared values guide and define our work:
 
  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what’s right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment
 

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.

 
Posting Notes:  Information Technology & Engineering 


Job Segment: Systems Analyst, Engineer, Outside Sales, Network, Computer Science, Technology, Engineering, Sales

Location: Brampton, ON, CA Toronto, ON, CA

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