Sr. Business Systems Analyst

Our Digital & Technology team wakes up every day with one goal in mind – to connect Canadians to the people and things that matter most. Collectively, we’re proud to support 30 million Canadians each month.


We manage a robust portfolio that champions the leading edge of technology and media. We drive projects that expand connectivity to underserved communities from coast-to-coast-to-coast; build and enhance our fixed broadband network to provide high-speed Internet, TV and Smart Home Monitoring; and support our world class wireless network, offering our customers Canada’s largest and most reliable 5G network. As the Digital & Technology team, we are building our tomorrow, today.


Come play a key role in building the future of innovation in Canada, Let’s make your possible.


Do you enjoy working on high-scale, complex, and high visibility projects and programs?  If yes, consider the following opportunity:


Come play a key role in building the future of Digital products for Rogers! We’re building. A team that innovates and a team that wins.


What You Will Do

  • Support the technical roadmap for the Connected Home portfolio by understanding and influencing overall solution design to align with the channels strategy
  • Work with Product Owner and business stakeholders in analyzing and refining user stories, acceptance criteria.
  • Perform impact assessment on applications and processes
  • Lead JAD sessions, collaborate with Architect, IT and development team in designing complete end-to-end solution that meets the ask and is forward-looking.
  • Create, own and maintain detailed functional, design and solution specifications that satisfy user requirements and adhere to development standards.
  • Assist with the implementation of new programs or systems into the production.
  • Collaborate and provide oversight to Development, QA, BRT teams to ensure delivery of complex changes in both agile and waterfall programs
  • Post implementation support and review.
  • Communicates effectively with meaningful and articulate verbal discussions.
  • Takes ownership for high quality internal, external, ITS and business unit stakeholder communications.
  • Assist in the development and implementation of templates, procedures and processes as part of the continuous improvement and development.

What You Will Bring

  • Bachelor’s Degree in Computer Science or equivalent field.
  • 5+ years of professional experience in software development preferably as a Business Systems Analyst in Agile and Waterfall development
  • Experience building scalable distributed systems with service-oriented architectures
  • Experience in SAFe, Scrum and Kanban preferred
  • Ability to synthesize information into concise, logical summaries for audiences of varying levels of technical background
  • Excellent written and oral communications.
  • Ability to work effectively and independently on multiple simultaneous tasks within a fast-paced high tech customer service-oriented environment.
  • Superior skill set, including analytical thinking and problem solving, presentation and facilitation and relationship building
  • Connected Home product knowledge in TV, Internet, Home Phone and Smart home Monitoring preferred.


Schedule: Full time

Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Road (101), Brampton, ON 
Travel Requirements: None
Posting Category/Function: Digital & eCommerce
Requisition ID: 285631
At Rogers Digital, our team doesn’t shy away from big ideas – we bring them to life. We work tirelessly to deliver the best user experiences (period) and build amazing self-serve experiences that our customers want to use. We are customer-obsessed agents of change and are committed to innovation and creating effortless experiences for customers and frontline employees. We use cutting-edge tools and technologies to solve critical and complex problems with award-winning solutions. Our work impacts millions of customers everyday. At Rogers Digital, we’re looking for people who embrace change, take risks, and push boundaries. Learn more about our team and our work @
Posting Notes:  Digital & Technology 





Brampton, ON, CA Toronto, ON, CA

Being a Rogers team member comes with some great perks & benefits including:

· Health & well-being benefits
· Donation matching
· Paid time off for volunteering
· Wealth Accumulation including: Pension plan & Employee stock options
· Generous employee discounts
· Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

Looking for career guidance and inspiration?

Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.

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