Sr. Business Systems Analyst

Our Digital & Technology team wakes up every day with one goal in mind – to connect Canadians to the people and things that matter most. Collectively, we’re proud to support 30 million Canadians each month.

We manage a robust portfolio that champions the leading edge of technology and media. We drive projects that expand connectivity to underserved communities from coast-to-coast-to-coast; build and enhance our fixed broadband network to provide high-speed Internet, TV and Smart Home Monitoring; and support our world class wireless network, offering our customers Canada’s largest and most reliable 5G network. As the Digital & Technology team, we are building our tomorrow, today.

Come play a key role in building the future of innovation in Canada, Let’s make your possible.

Do you enjoy working on high-scale, complex, and high visibility projects and programs?  If yes, consider the following opportunity:

Come play a key role in building the future of Digital products for Rogers! We’re building. A team that innovates and a team that wins.

What You Will Do

• Support the technical roadmap for the Connected Home portfolio by understanding and influencing overall solution design to align with the channels strategy
• Work with Product Owner and business stakeholders in analyzing and refining user stories, acceptance criteria.
• Perform impact assessment on applications and processes
• Lead JAD sessions, collaborate with Architect, IT and development team in designing complete end-to-end solution that meets the ask and is forward-looking.
• Create, own and maintain detailed functional, design and solution specifications that satisfy user requirements and adhere to development standards.
• Assist with the implementation of new programs or systems into the production.
• Collaborate and provide oversight to Development, QA, BRT teams to ensure delivery of complex changes in both agile and waterfall programs
• Post implementation support and review.
• Communicates effectively with meaningful and articulate verbal discussions.
• Takes ownership for high quality internal, external, ITS and business unit stakeholder communications.
• Assist in the development and implementation of templates, procedures and processes as part of the continuous improvement and development.

What You Will Bring

• Bachelor’s Degree in Computer Science or equivalent field.
• 5+ years of professional experience in software development preferably as a Business Systems Analyst in Agile and Waterfall development
• Experience building scalable distributed systems with service-oriented architectures
• Experience in SAFe, Scrum and Kanban preferred
• Ability to synthesize information into concise, logical summaries for audiences of varying levels of technical background
• Excellent written and oral communications.
• Ability to work effectively and independently on multiple simultaneous tasks within a fast-paced high tech customer service-oriented environment.
• Superior skill set, including analytical thinking and problem solving, presentation and facilitation and relationship building
• Connected Home product knowledge in TV, Internet, Home Phone and Smart home Monitoring preferred.

Schedule: Full time