Sr. Cloud Operations Specialist

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrate a special moment.


Because we believe connections unite us, possibilities fuel us, and moments define us.


As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are working from home, and are equipped to do so safely and efficiently.


  • Provide mentorship, guidance and leadership to the team and other team members.
  • System and application management in production and non-production environments.
  • Full stack monitoring, alerting and troubleshooting including network, storage, OS, compute, services & applications.
  • Incident management including root cause analysis and remediation.
  • Security and compliance management with centralized logging, threat analysis and remediation.
  • Deploy monitoring and logging solutions, identifying issues proactively and mitigating them to improve the customer experience
  • Proactive system analysis, tuning and optimization.


What you have...

  • Thorough understanding of Internet architectures;
  • 5+ years’ System Administration experience in a large-scale, multi-OS (Linux/Windows), high-availability environments
  • Develop reusable, scalable, and testable automation scripts and tools for routine and repetitive tasks
  • Troubleshoot and expeditiously resolve escalated software and infrastructure related issues and challenges
  • Explore and evaluate new and emerging software tools and technologies
  • Act as a subject matter expert and advise customers on their Cloud platform roadmaps in conjunction with various project delivery teams
  • 3+ years’ experience with Microsoft services and configuration: IIS, Active Directory & SQL Server
  • 3+ years’ experience working with open-source Digital technologies such as Ansible and Terraform.
  • 3+ years’ experience with cloud computing in a public cloud (Azure, AWS, Google, etc), utilizing and deploying items such as application gateways, load balancers, VPN-to-VPN connectivity, ExpressRoute/Direct Connect
  • 1+ years’ experience with big data technologies: Data Lake, Machine Learning Models, Spark, Kafka, Cassandra, Play / Akka, Oracle Golden Gate (Any)
  • Experience setting up and regularly using monitoring, trending and logging tools (HP Operations Management, Oracle Enterprise Manager, Dynatrace, Sysdig, Azure OMS, AWS CloudWatch)
  • Experience with revision control systems and usage for managing systems configuration: Git, SVN etc.
  • Experience with managing, operating and monitoring backup systems
  • Familiarity with fundamental networking/distributed computing environment concepts; can configure SMB/NFS, key-based auth; DNS; familiar with basic networking concepts: switching, routing, OSI network layers, firewalls, load-balancing at various layers, SMTP, HTTP, SSL, SSH, AD, LDAP, VPN
  • Understanding of programming and scripting languages (Bash, Python, Java, Ruby)
  • Understanding of containerization & orchestration: Openshift, Docker, Kubernetes, auto-scaling and self-healing systems.
  • Passion for emerging technologies and love keeping up with the latest technology trends.
  • Customer centric, and realize the value of providing excellent customer service.
  • Proven leadership skills and the ability to motivate teams. Exceptional abilities at mentoring and engaging others, empowering teams and inspiring them to excellence
  • Strong written and oral communications skills and the ability to communicate with all levels of users/management
  • Strong organization skills, interpersonal skills and excellent attention to details
  • Ability to understand and apply new technologies with a strong desire to learn and improve
  • Ability to effectively prioritize, make decisions, solve problems and execute tasks in a high-pressure environment
  • Ability to work independently and within a team on multiple simultaneous tasks within a challenging fast paced customer-oriented environment


As a condition of hire, all new employees will be required to provide proof of vaccinations against COVID 19. Any request for an exception under Human Rights legislation must be supported by evidence to be considered by Rogers on a case by case basis.

Please click here to review conditions that may qualify for medical exemption to the COVID-19 vaccine.



Schedule: Full time
Shift: Flex Time
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Road (101), Brampton, ON
Travel Requirements: None
Posting Category/Function: Technology & Information Technology
Requisition ID: 249776
Together, we'll make more possible, and these six shared values guide and define our work:

  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what’s right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment


What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.
Posting Notes:  Digital & Technology





Brampton, ON, CA

Being a Rogers team member comes with some great perks & benefits including:

· Health & well-being benefits
· Donation matching
· Paid time off for volunteering
· Wealth Accumulation including: Pension plan & Employee stock options
· Generous employee discounts
· Leadership development, Mentorship, and Coaching programs

Looking for career guidance and inspiration?

Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.

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