Sr. MDM Administrator

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

We are seeking a highly skilled and motivated Senior MDM Administrator to join our IT team. The successful candidate will be responsible for managing all mobile devices, including iOS, iPad, and Android, using Microsoft Intune, Apple Business Manager and Android Enterprise. This role will focus on application deployment, security policy configuration and implementation, and troubleshooting escalated issues.

Key Responsibilities:

• Mobile Device Management: Administer and manage all mobile devices (iOS, iPad, Android) using Microsoft Intune.
• Application Deployment: Oversee the deployment of applications to mobile devices, ensuring a seamless and efficient rollout.
• Security Policy Configuration: Develop, configure, and implement security policies to safeguard mobile devices and protect sensitive data.
• Troubleshooting: Address and resolve escalated issues related to mobile device management and Intune configurations.
• Compliance: Ensure all mobile devices comply with organizational policies and industry regulations.
• Support and Training: Provide support and training to end-users and junior administrators on mobile device management best practices.
• Documentation: Maintain comprehensive documentation of configurations, processes, and procedures related to mobile device management.
• Collaboration: Work closely with other IT teams to integrate mobile device management solutions with existing infrastructure.
• Monitoring and Reporting: Monitor the performance and security of mobile devices, generating reports as needed.

Qualifications:

• Experience: Minimum of 5 years of experience in mobile device management, with a focus on iOS, iPad, and Android devices.
• Expertise: In-depth knowledge of Microsoft Intune and its application in managing mobile devices.
• Technical Skills: Proficiency in application deployment, security policy configuration, and troubleshooting.
• Problem-Solving: Strong analytical and problem-solving skills, with the ability to address and resolve complex issues.
• Communication: Excellent verbal and written communication skills, with the ability to convey technical information effectively.
• Team Player: Ability to work collaboratively within a team environment and contribute to a positive work culture.
• Certifications: Relevant certifications in mobile device management and Microsoft Intune are highly desirable.
• Supporting various applications, such as Microsoft Office, Adobe Acrobat, and antivirus software
• Knowledge and experience in networking concepts and protocols, such as TCP/IP, DHCP, DNS, and VPN.

If you are a dedicated and experienced MDM professional looking to take on a challenging and rewarding role, we encourage you to apply for the position of Senior MDM Administrator. Join our team and contribute to the success of our mobile device management initiatives.

​To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Road (101), Brampton, ON 
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Information Technology
Requisition ID: 316140

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes:  Technology