Sr. Manager, Test Automation Architecture

Our Digital & Technology team wakes up every day with one goal in mind – to connect Canadians to the people and things that matter most. Collectively, we’re proud to support 30 million Canadians each month.

 

We manage a robust portfolio that champions the leading edge of technology and media. We drive projects that expand connectivity to underserved communities from coast-to-coast-to-coast; build and enhance our fixed broadband network to provide high-speed Internet, TV and Smart Home Monitoring; and support our world class wireless network, offering our customers Canada’s largest and most reliable 5G network. As the Digital & Technology team, we are building our tomorrow, today.

 

Come play a key role in building the future of innovation in Canada, Let’s make your possible.

 

Do you enjoy working on high-scale, complex, and high visibility projects and programs?  If yes, consider the following opportunity:

 

Reporting to the Director of Service Reliability Technology in Quality Engineering, the Sr. Manager, Test Automation Architecture will lead a team of Automation Architects and Software Developers who are responsible for understanding the needs of today and tomorrow.  The role will be responsible to continuously evolve our test automation frameworks, suite of automation tools, best practices, and facilitate adoption in support of the Quality Engineering strategy within IT.  The team operates in a cross-functional, collaborative manner, supporting all QE business units, Service Validation, Service Reliability, and Performance Engineering teams where it applies its industry awareness and knowledge to evaluate and implement new technology and processes that will result in more effective and efficient ways to validate new software. 
 
The successful candidate will bring their experienced leadership in developing and building test automation frameworks, DevOps CI/CD practices, and superior critical thinking and problem solving skills.
 
Responsibilities/Accountabilities:

  • Lead a team of Automation Architects and SDETs to design, develop, and govern the testing automation framework, technology stack, guiding principles and best practices to enable testing throughout all facets of the testing lifecycle and facilitate adoption of the Quality Engineering Transformation roadmap and ongoing test automation support of all IT business units, service validation, service reliability, and performance engineering initiatives.
  • Develop a comprehensive Test Automation Architecture strategy to improve our release quality.
  • Collaborate with Quality Engineering resources and external stakeholders (Product Owners, Scrum Masters, Developers, and Engineers) to prioritize and introduce innovative solutions that will validate conformance to existing service reliability KPIs and strive to continuously improve upon existing service levels
  • Streamline our current methods of Test Automation by leveraging industry trends and best practices (automation, analytics, and AI/ML).
  • Support the successful implementation of the Consolidated Lab strategy that ensures Test Automation infrastructure is scalable and resilient.
  • Provide leadership for all new initiatives. Provide reporting and regular updates to the senior leadership team on automation adoption KPIs and innovation status of new Test Automation Architecture innovations, and financial tracking.
  • Attract, develop, and retain top talent and Subject Mater Experts (SMEs) to ensure a high performing Test Automation Architecture team. 
  • Manage vendor resources and relationships such that they are most effectively being utilized to improve service levels.
  • Collaborate with cross functional teams in all business units, Service Validation, and Service Reliability and Performance Engineering technology areas to frequently assess and re-prioritize new Test Automation Architecture initiatives.
  • Continuously monitor and re-evaluate where Test Automation Architecture resources are to be focused that will yield the highest return on improving service levels. 
  • Continuously raise our standard of engineering excellence by proactively looking out for problematic signs that may affect product's performance and our customers' experience.

 
Qualifications:

  • 3-5 years experience in Test Automation Architecture, or related field and understanding test automation frameworks, technology stacks, tools, and best practices.
  • 3-5 years of experience and proficient with Quality Engineering methodologies, software testing principles, concepts, verification, validation methods, test & risk management, and test automation tools
  • Desirable to have someone with experience in managing a test automation infrastructure with an understanding of security compliance, reliability, and governance processes
  • Highly developed communication (verbal & written) and interpersonal skills with proven ability to collaborate across business and technology stakeholders to build strategies and tactics that optimize business outcomes
  • A critical thinker and strong problem solving skills with a proven track record of leading teams and driving change within large complex organizations 
  • Ability to define, explain and simplify strategy to gain buy-in from stakeholders
  • Experience in managing a both internal and contractor resources
  • Demonstrated ability to continuously improve all facets of our customer experiences
  • Experience in Financial Management and Vendor management
  • Possess a positive attitude and a passion for sharing knowledge within your team and across the organization
  • Bachelor's Degree (or higher) in Electrical Engineering, Computer Engineering, Computer Science, or IT related major

 

 

Schedule: Full time

Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Road (101), Brampton, ON 
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Information Technology
Requisition ID: 280342
 
At Rogers Digital, our team doesn’t shy away from big ideas – we bring them to life. We work tirelessly to deliver the best user experiences (period) and build amazing self-serve experiences that our customers want to use. We are customer-obsessed agents of change and are committed to innovation and creating effortless experiences for customers and frontline employees. We use cutting-edge tools and technologies to solve critical and complex problems with award-winning solutions. Our work impacts millions of customers everyday. At Rogers Digital, we’re looking for people who embrace change, take risks, and push boundaries. Learn more about our team and our work @ https://digital.rogers.com/
 
Together, we'll make more possible, and these six shared values guide and define our work:
 
  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what’s right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment
 
Posting Notes:  Digital & Technology 

 

 

 

Location: 

Brampton, ON, CA

Being a Rogers team member comes with some great perks & benefits including:

· Health & well-being benefits
· Donation matching
· Paid time off for volunteering
· Wealth Accumulation including: Pension plan & Employee stock options
· Generous employee discounts
· Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

Looking for career guidance and inspiration?

Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.


Job Segment: Testing, Senior Quality Engineer, Quality Engineer, Electrical Engineering, Computer Science, Technology, Engineering