Strategic Account Manager

Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!

Strategic Account Manager, IoT Reseller

This position is responsible for growing revenue within the IoT segment through aggressive new logo sales activity while also growing and protecting the base of existing accounts.  By being an IoT industry expert and partnering with existing accounts, the Strategic Account Manager will drive new revenue growth for Rogers’ from new and existing resell customers. This will require each Strategic Account Manager to develop unique innovative strategic plans, superior customer service and significant prospecting.

What you'll be doing:

• Actively cold-calling new logo customers for Rogers and represent and manage a very large base of accounts.

• Each Strategic Account Manager is responsible for controlling the sales process from the initial stages of finding a prospect, managing a funnel, presenting offers, closing the business, onboarding and then managing that relationship.

• Primary client relationships manger; Marshals Rogers’s resources across sales efforts.

• Comfortable working with, and presenting to, C-Level executives and senior leaders within Fortune 500 accounts and prospects.

• Deliver on annual new logo TCV quotas of $5,000,000+ while actively maintaining a base of $3,000,000-$6,000,000 in annual revenue.

• The Strategic Account Manager will become an industry vertical expert, in specific fields, including Connected Car, Security/Home Monitoring, Connected Consumer Devices, Agriculture, Healthcare, Fleet, Point of Sale, Industrial IoT, etc.  It’s being an industry expert that separates the Rogers Strategic Account Manager apart from their peers.

• Capable of having business development conversations about client needs and leveraging technical engineers for more complex sales opportunities when needed.

• Work with MNOs, MVNOs, and strategic industry partners to deliver end to end solutions for Canadian deployments.

• Collaborate on the development of our future business models and product enhancements with counterparts across the organization.

• Acquire knowledge of evolving IoT global trends, including the evolution of eSIMs, Network technologies, platforms, etc and be the subject matter expert in the field of IoT.

• Use innovative selling techniques, online tools and IoT product knowledge, to help grow business within the existing base of accounts and by generating new revenue streams from net new opportunities.

• Develop account and relationship management strategies in order to gain “insider status” to protect the account from any competitive activity.

• Own and troubleshoot customer problems and provide solutions by working with key internal contacts to maintain integrity of business.

• Travel is required to support the assigned accounts and to cold call industry verticals at industry conferences and shows. This travel requirement can vary from position to position within the IoT team.

What you will bring:

• 10 to 15 years sales experience in Enterprise sales.

• University degree or equivalent expertise.

• Experienced in dealing with C-Level executives in both large and medium sized corporations.

• Strong background in wireless technology and consultative solution selling to senior executives.

• Experience working with customized sales solutions, and track record of innovation.

• Strong Business Acumen

• Solution focused

• Strategic thought process

• Seasoned Communicator

• Technology Driven (understand market trends)

• Proven interpersonal skills

• Proven aptitude for implementing sales strategies

• Ability to self-motivate to meet objective

• Positive Team member and contributor

• Comfortable and working knowledge of current online tools such as LinkedIn, ChatGPT, and others.

• Proven funnel management experience

• Experienced presenter

• Experience in data solutions selling and strategy

• Proficiency in the use of PowerPoint & Excel

What’s in it for you:

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus

• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs

• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores

• Paid time off for volunteering

• Company matching contributions to charities you support

• Growth & Development Opportunities:

  • Self-driven career development programs (E.g. MyPath program)

  • Rogers First: priority in applying to internal roles of interest

• Wellness Programs:

  • Homewood employee & family assistance program

  • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions

  • Low or no-cost fitness membership with access to virtual classes

• Our commitment to the environment and diversity:

  • Work for an organization committed to environmental protection

  • Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

This is a hybrid work position and will require you to be in office three days per week.

If you are selected to move forward in the recruitment process, here is what you can expect:

• 15-minute phone screen with your recruiter, 1-hour virtual interview with Hiring Manager, 30-minute final round virtual interview with Director of the team. Best of luck!

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To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Rd (341), Brampton, ON
Travel Requirements: Up to 25%
Posting Category/Function: Sales & New Business Development
Requisition ID: 318508

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes:  Rogers Business