OSS Senior Systems Analyst

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Who we're looking for:

Joining the OSS Element Management Systems (EMS) and Security team opens the door to a dynamic environment filled with professional growth opportunities. Our team is dedicated to managing and optimizing network elements through advanced management platforms that enable our technology teams to actively monitor, configure, and maintain network performance. Whether you’re integrating complex systems, automating workflows, or aligning operational needs with EMS platforms, you’ll play a critical role in shaping the future of network reliability and security.

Location: We are open to hire for our Montreal, Calgary and Brampton location.

What you'll do:

• Drive the implementation and support of Element Management System (EMS) solutions by analyzing requirements, configuring platforms, and ensuring seamless integration with network infrastructure.
• Execute EMS upgrades and patching to maintain system currency, stability, security, and compliance with industry standards.
• Proactively monitor and troubleshoot EMS applications to ensure optimal performance and high availability.
• Perform gap analysis in network element lifecycle management and automation frameworks, and engineer scalable solutions to remediate identified deficiencies.
• Coordinate with cross-functional teams to align network management initiatives with operational and business goals.
• Develop and maintain EMS documentation, and deliver technical expertise across related projects and workflows.
• A mindset driven by creativity, innovation, and a commitment to excellence.
• Passion for telecommunications, network technologies, and automation.
• Adaptability and eagerness to embrace new challenges and continuous learning.
• Ability to thrive in collaborative, fast-paced environments while solving complex technical problems.

What you bring:

• Bachelor’s degree in Computer Science, Electrical Engineering, or equivalent experience.
• Expert-level Linux/Unix administration skills for EMS platform management and troubleshooting.
• Working experience with Element Management Systems, IP networking, SNMP, and software lifecycle management.
• Familiarity with Common Vulnerabilities and Exposures (CVE) and foundational security best practices for system hardening.
• Proven experience in system upgrades and patch management for EMS and related platforms.
• Understanding of OSS/BSS concepts and network architecture.
• Ability to apply analytical reasoning and evidence-based decision-making in technical discussions.
• Proficiency in automation and scripting (e.g., Python, Shell) to streamline operations and improve efficiency.

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Paid time off for volunteering
• Company matching contributions to charities you support
• Growth & Development Opportunities:
  • My Path: self-driven career development program
  • Rogers First: priority in applying to internal roles of interest
• Wellness Programs:
  • Homewood employee & family assistance program
  • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
  • Low or no-cost fitness membership with access to virtual classes
• Our commitment to the environment and diversity:
  • Work for an organization committed to environmental protection
  • Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: Barlow 2400 32 Ave NE (7789), Calgary, AB 
Travel Requirements: Up to 10%
Background Check(s) Required: Criminal Record and Credit Check 
Posting Category/Function: Technology & Information Technology
Requisition ID: 314172

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite a minimum of four (4) days per week starting October 6, 2025, increasing to five (5) days per week effective February 2, 2026. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes:  Technology