Program Manager

Date: Sep 9, 2021

We support and encourage employees to find long term success and explore opportunities that play to their individual strengths and passions. We value lateral moves as much as vertical promotions – we believe all roles should develop your skills, broaden your experience, and help you build a rewarding career at Rogers.

 

We’ve established a new set of internal hiring rules to help you find long-term success at Rogers. Click here to access Your Career @ Rogers – Ground Rules and become familiar with the new requirements.

 

As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are temporarily working from home.

 

Rogers is seeking a Program Manager experienced in managing the implementation of a wide range of Technology projects.  These could include application development projects involving integration with multiple corporate systems and/or next generation Wireless, Wireline & Transport projects executed to support strategic Business and Capital Build Programs. 

 

Reporting to the Manager, National Transport PMO, you will play a key role in managing the entire program life cycle taking projects/programs from inception to final implementation and closure.  You will be accountable for delivering Technology projects/programs within scope, on schedule, on budget, at the expected quality, and in alignment with the PMO’s methodologies and guidelines. 

 

Responsibilties:

  • Manage the successful execution of large, complex, cross functional projects/programs simultaneously on-time, within scope and on budget, in a fluid fast-paced environment
  • Direct the Implementation Planning, Execution and Closure of Technology projects dealing with the introduction of new services, lifecycle changes of existing services, new platforms, capacity augmentations, software & hardware upgrades, Network Function Virtualization deployments, optimization and redundancy enhancements
  • Based on the project requirements, identify & govern overall scope, deliverables and interdependencies to deliver on the project objectives and in-service targets.
  • Expertly manage project cost estimating, budgeting and control activities to meet budgetary objectives
  • Managing Channel readiness, including marketing, communications and call centre readiness to ensure a great customer experience and timely products and services launch
  • Build strong collaborative relationships with project Sponsors, Business, IT and Network stakeholders, to successfully deliver project milestones
  • Proactively monitor, track and control project outcomes by mitigating risks and resolving issues to ensure overall business readiness of the solution
  • Proactive vendor management to deliver based on contracted goods and/or services, to meet project requirements and timelines   
  • Develop a detailed project plan to monitor and track progress of all tasks, spend, dependencies and deliverables in compliance with Rogers Technology/Engineering specifications and Statements of Work
  • Set and manage project expectations while maintaining accountabilities with Demand Management, Development, Quality Assurance teams and others, to ensure deliverables are met
  • Create and maintain comprehensive documentation including Project Charter, Project Plan, Issue and Action Log, Risk Management Plan and Status reports to the sponsor, project team and senior management as required
  • Schedule regular Project status review meetings and Steering committee meetings with the sponsor, management and required project stakeholders
  • Manage and oversee Release activities to successfully deploy application changes into production with quality
  • Work creatively, collaboratively and analytically in a problem-solving environment demonstrating teamwork, innovation and delivery excellence.
     

Qualifications:

  • Post-Secondary degree in Computer Science, Business, Engineering or related technical discipline
  • Project management experience delivering large, complex projects, preferably in the Telecommunications industry
  • PMP certification is required
  • ITIL/ITSM certification (an asset)
  • Certified Scrum Master (CSM) (an asset)
  • Advanced skills in MS Office suite, SharePoint, BI tools and highly proficient in MS Project & JIRA
  • Strong project financial forecasting and cost management
  • Strategic thinker who can make decisions and plan, develop and implement innovative solutions
  • Must possess strong negotiation, influencing, stakeholder management, communication and Business writing skills
  • Ability to effectively communicate project scope, cost, schedule to senior and C-level leadership team
  • A highly motivated individual with strong leadership, organizational, analytical, troubleshooting and conflict resolution skills
Schedule: Full time
Shift: Day
Length of Contract: No Selection
Work Location: 8200 Dixie Road (101), Brampton, ON 
Travel Requirements: Up to 10%
Posting Category/Function: Project Management & Information Technology
Requisition ID: 244082
 
Together, we'll make more possible, and these six shared values guide and define our work:
 
  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what’s right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment
 

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.

 
Posting Notes:  Information Technology & Engineering 


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