Solution Architect

Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!

Rogers Enterprise Business Unit (EBU) is seeking a Solutions Architect responsible for large, and public sector clients.  The successful candidate will have a strong understanding of Telecommunication Products and Services with the ability to project manage, relationship build and organize/advance sales internally.
 
The candidate will report to the Senior Manager, Enterprise Sales and will be an integral part of a sales team responsible for gathering customer business and technical requirements, understand standard and non-standard opportunities, deliver presentations, presenting technical information about products and services, product evaluations, and collaborating on RFP and RFI responses.
 
What you'll be doing:
•    Provide pre-sales support and deal advancement activities with an emphasis on large enterprise, and public sector
•    Interface with key decision makers internally
•    Be able to explain technical solutions that fit customer requirements
•    Advance solution specifications internally for product fulfillment
•    Gain and maintain a deep understanding of product sets, internal stakeholders and system processes
•    Complete high-level cost evaluations and escalate to Market Opportunity Review team as required
•    Aid sales team in understanding opportunity requirement and stages
•    Interface with other groups including Network Planning, Transport and IP Engineering, Service Delivery, and Service Assurance

What you'll bring:
•    5 years of work experience in a telecommunication service provider or IT services organization
•    Strategic thinker who can see the big picture
•    Knowledge of Rogers systems, products, and services
•    Knowledge of wireless, fiber and copper infrastructure and technology
•    Knowledge of major network connectivity topologies, equipment, and technology
•    Working knowledge of IP-based services including SIP & IP Telephony
•    Proven record in solution and product positioning
•    Excellent business/technical writing and communication/presentation skills
•    Excellent skills in translating technical designs into high level network diagrams
•    Have active industry related credentials (ITIL, CCNA, CCNP, CCIE, MEF, P. Eng., etc.)
•    Ability to sell, persuade and negotiate
•    Ability to respond to complex RFP documents
•    Advanced knowledge in Microsoft Office applications (Word, Excel, Visio, Access)
•    Use of a personal vehicle for business purposes is required

Additional Qualifications Considered:
•    Sales experience in datacentre industry
•    Comprehensive understanding of Server and Storage Architecture, Common Application Design, Network Access technologies, Routing and Switching technology, Network Security, Virtualization Technologies, IT Budgeting and Planning, IT service management frameworks
•    Knowledge of Application Layer Protocols (DNS, SMTP, HTTP, POP3, IMAP4, HTTPS, NNTP, NNRP, SSH, etc.
•    Knowledge of Name Severs, Authentication Servers, Mail Servers, Accounting servers and Corporate Web Servers
•    Hardware skills – specifying, installations, troubleshooting, conflicts, etc.
•    Working knowledge VMware, Windows and Linux operating systems
•    Working knowledge of storage and server architecture.
•    Any Cisco, VMware, Microsoft, ITIL, other IT Certification would be an asset
•    In depth knowledge of Security concepts (CISSP beneficial or ISP Certification)
•    Experience in performing security breach analysis with recommended outcome in order to proactive

This is a hybrid work position and will require you to be in office three days per week. You can choose which days work best for you!

If you are selected to move forward in the recruitment process, here is what you can expect:
•    15-minute phone screen with your recruiter, 1-hour virtual interview with Hiring Manager, 30- minute final round virtual interview with Director of the team. Best of luck!

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To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: Rog-ShawCourt 630 3 Ave SW (8007), Calgary, AB
Travel Requirements: None
Posting Category/Function: Sales & Account Support
Requisition ID: 317739

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes:  Rogers Business