Sr Infrastructure Specialist

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Who we’re looking for: 
We are seeking a highly skilled and experienced Sr. Infrastructure Specialist to lead the monitoring, configuration, maintenance, and optimization of critical infrastructure services, including DHCP, DNS, DOCSIS Service Activation, and related applications. This role demands deep technical expertise in Linux environments, DNS architecture, and DHCP configuration, with a strong emphasis on security, availability, and performance.

What you’ll do: 

• Design, integrate, and maintain robust DHCP and DNS infrastructure across on-premises and cloud environments (e.g., Cisco CNR/PNR, Akamai, PowerDNS dnsdist + recursor).
• Administer and support systems responsible for DOCSIS service activation, CPE diagnostics, and data collection.
• Lead the migration and modernization of legacy systems into scalable, high-performance platforms.
• Ensure system reliability and security through proactive monitoring, patching, certificate management, and performance tuning (e.g., RHEL).
• Implement and enforce security best practices in alignment with industry standards and Rogers’ internal policies.
• Collaborate with cross-functional teams including network, security, product, and systems engineering to support initiatives and resolve complex technical issues.
• Develop and maintain automation scripts for system tasks using PowerShell, Python, and Bash.
• Maintain accurate and up-to-date documentation for system configurations, integration workflows, and operational procedures.
• Integrate systems with CMDBs, monitoring, and orchestration tools (e.g., Nagios, Splunk, Ansible).
• Participate in on-call rotation and provide incident response support as required.

What you bring:

• 5+ years of hands-on experience managing DNS and DHCP in large-scale environments (e.g., Cisco CNR/PNR plus a large scale dnsdist + recursor solution).
• 7+ years of experience in systems administration, with a strong focus on both operating systems and application layers.
• 5+ years of experience in a similar role within the telecommunications or ISP industry.
• In-depth knowledge of IPv6 and dual-stack network environments.
• Deep expertise in Linux system administration (RHEL, CentOS)
• Strong understanding of system hardening, patch management, and compliance frameworks.
• Experience with virtualization technologies (e.g., VMware, Hyper-V) and cloud platforms (e.g., AWS, Azure).
• Proficiency in scripting and automation for system administration.
• Excellent analytical, troubleshooting, and problem-solving skills.Ability to work independently and collaboratively in a fast-paced, cross-functional environment.
• Detail-oriented with a strong commitment to quality, documentation, and continuous improvement.
• Excellent communication and documentation skills.
• Bonus: Deep understanding of DOCSIS and Email architecture and technologies.

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

Competitive salary & annual bonus.

• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.

Discounts:

• Relish up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.

Paid time off for volunteering

• Company matching contributions to charities you support

Growth & Development Opportunities:

• Self-driven career development programs (E.g. MyPath program) o Rogers First: priority in applying to internal roles of interest

Wellness Programs:

• Homewood employee & family assistance program
• Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions o Low or no-cost fitness membership with access to virtual classes

Our commitment to the environment and diversity:

•  Work for an organization committed to environmental protection o Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

​To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: Barlow 2400 32 Ave NE (7789), Calgary, AB 
Travel Requirements: Up to 10%
Background Check(s) Required: Criminal Record and Credit Check 
Posting Category/Function: Technology & Information Technology
Requisition ID: 325705

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes:  Technology