Sr Manager, Managed Services

Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!

The Senior Manager, Managed Services for Rogers Business is a critical role that is responsible for developing Rogers’ managed services business, specifically growing the customer base and revenues of Rogers Business Managed Services, and identifying all Rogers Business managed services offerings (from internal and external (partner) sources), identifying gaps to Rogers’ Business managed services offerings, working with Rogers Business Product and Customer Service Operations for go-to-market readiness of these new products and developing a managed services proposition.

What you will do:

• Develop the Managed Service business and team, specifically driving national customer and revenue development for managed services in Rogers Business
• Own sales growth to targets, including customer and opportunity identification, funnel development, sales team capability and closing business
• Develop national alliances with regional sales teams supporting education, training and development of sales people to help uncover managed services opportunities, working as a liaison to both drive and support the regional sales team in developing opportunities
• Work with Product to develop a complete managed service offering, including capabilities that currently exist through Rogers existing business and through partner relationships, and identifying the gaps to complete a competitive managed services market offering
• Work with existing and new Rogers partners to complete the managed services offerings, specifically in areas where Rogers is incapable of or unable to develop those solutions
• Work with CSO (Customer Service Operations) to ensure readiness to deliver managed services offerings
• Develop a go-to-market managed services proposition based on existing products and services, and the roadmap to develop future products and services

What you will bring:

• Minimum 5-10 years experience in Wireless and/or telecom industry, with proven success driving new business in the Medium to Large corporate accounts arena.
• Knowledge, experience and sales success in managed services, either with a carrier, equipment provider, systems integrator or service provider would be an asset
• Bachelor’s degree required; MBA or Advanced degree an asset.
• Demonstrated ability to develop and grow c-suite and other senior level relationships within key clients.
• Proven track record of meeting and exceeding assigned quotas selling into prospect accounts.
• Solid understanding of wireless, data and telecom products and services.
• Excellent presentation and communication skills.
• Strong account planning skills.
• An innovative thinker with skill in generating solutions that meet customer needs.
• Self-starter with ability to adapt to a fast-paced, changing work environment.
• Computer proficient in Microsoft Word, Excel, PowerPoint.
• University Degree in Business Administration or a related field preferred.
• Valid driver's license and access to a reliable vehicle is a must.
• Comfortable with daily travel (GTA area).

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To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)Work Location: 8200 Dixie Rd (341), Brampton, ON
Travel Requirements: Up to 25%
Background Check(s) Required: Canadian Criminal Record Check, Credit Check, and Driver's Abstract  
Posting Category/Function: Sales & Account Management
Requisition ID: 329446

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite a minimum of four (4) days per week starting October 6, 2025, increasing to five (5) days per week effective February 2, 2026. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes:  Rogers Business