Think Lab Program Coordinator

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

The Program Coordinator will play a crucial role in supporting the operations and coordination of the Rogers THINKLab program. This individual will work closely with the Program Manager and other team members to ensure the successful implementation and delivery of various projects and initiatives. The Program Coordinator will be responsible for managing project logistics, coordinating meetings, maintaining documentation, and providing administrative support to enable smooth program execution. This role requires strong organizational skills, attention to detail, and the ability to multitask in a dynamic environment. 

What you will be doing
Project Coordination: 

• Support the Program Manager in planning, organizing, and coordinating various projects within the THINKLab program. 
• Assist in creating project timelines, tracking deliverables, and ensuring project milestones are met. 
• Coordinate project logistics, including scheduling meetings, booking venues, arranging travel, and managing resources. 
• Maintain project documentation, such as meeting minutes, action items, and project files, ensuring accuracy and accessibility. 

Administrative Support: 

• Provide administrative assistance to the Program Manager, including calendar management, email correspondence, and document preparation. 
• Help prepare and review reports, presentations, and other project-related materials. 
• Assist in managing program budgets, tracking expenses, and processing invoices. 
• Handle general administrative tasks, such as filing, record keeping, and maintaining program databases. 

Stakeholder Communication: 

• Assist in coordinating communication between internal and external stakeholders, including program partners, vendors, and participants. 
• Help prepare and distribute program-related communications, such as newsletters, announcements, and updates. 
• Serve as a point of contact for inquiries and provide timely and professional responses. 

Meeting and Event Coordination: 

• Coordinate logistics for meetings, workshops, and events, including scheduling, venue setup, catering, and equipment arrangement. 
• Prepare meeting agendas, materials, and presentations, and ensure timely distribution to participants. 
• Take meeting minutes, track action items, and follow up on outstanding tasks. 
• Program Evaluation and Improvement: 
• Assist in the review and evaluation of program performance, identifying areas for improvement and suggesting strategies for enhancement. 
• Contribute to the development and implementation of process improvements and best practices within the THINKLab program. 

What you have:

• Bachelor's degree in business administration, project management, or a related field. 
• Proven experience (1-2 years) in program coordination, project management, or administrative support roles. 
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines. 
• Excellent attention to detail, ensuring accuracy and completeness in all aspects of work. 
• Ability to engage with external stakeholders, like advisory councils, and build relationships.
• Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and project management tools (Jira)
• Effective communication skills, both verbal and written, with the ability to interact professionally with stakeholders at all levels. 
• Ability to work collaboratively in a team environment and build positive relationships. 
• Adaptability and flexibility to navigate a fast-paced and changing work environment. 
• Strong problem-solving skills and the ability to anticipate and address potential challenges. 
• Knowledge of Agile project management methodology and process is a plus. 
• Must be able to commute to the Calgary office at least 3 days per week based upon our hybrid work model.

Note: The responsibilities and qualifications mentioned above are representative, but not exhaustive. Additional duties may be assigned as needed, and qualifications may evolve over time to meet the changing needs of the organization.

 
Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: Rog-ShawCourt 630 3 Ave SW (8007), Calgary, AB 
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Network Design
Requisition ID: 307433
 
At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.  

Successful candidates will be required to complete a background check as part of the hiring process. 
 
Posting Notes:  Technology 

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