Supervisor Distribution Ops


We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!


As Supervisor, Distribution Operations – Supply Chain Operations, you will report to the Manager, Distribution Operations – Supply Chain Operations, and be responsible for managing people processes and technology supporting our Network Distribution Operations. You will work in our Vaughan Distribution Centre during the second shift (3:30 pm to 11:30 pm). We are looking for a talented individual to join our winning team where you will have a chance to grow and deliver world-class service to our customers. If you are a leader with strong communication skills and a passion for a fast-paced environment, we want to hear from you!


What you will do

Collaborating with the Manager, Distribution Operations and Business Unit Supply Chain teams to align service requirements, you will be responsible for the following

  • Focus on excellence in execution

  • Execute all customer facing tasks with precision and speed

  • Meet individual cycle time and efficiency targets

  • Meet all Customer Service Metric targets

  • Follow all policies & procedures

  • Ensure a Healthy & Safe work environment is maintained

  • Support Warehouse Associates to meet individual cycle time and efficiency targets

  • Explore revenue enhancing and cost optimization opportunities

  • Align to and support Rogers and TSC priorities

  • Develop direct reports through day-to-day coaching

  • Meet team targets by managing resources and “going to the work”

You will also be responsible for managing the overall service, quality, and the cost of the operation, demonstrating Distribution Management leadership in a variety of ways, championing transformation change management, and effectively managing relationships with senior leaders and peers.


 What you will bring

  •  Bachelor’s degree in Supply Chain or a related field or relevant experience
  • Professional Certification in Supply Chain / Logistics / Transportation preferred (e.g., P. Log., CITT)

  • 3 years of Supply Chain experience, with demonstrated expertise in Distribution and Warehouse Management, 3PL Experience or related field

  • People development and management experience. Strong leadership skills, and prior experience leading and coaching teams

  • Demonstrated ability to apply process excellence methodology and tools e.g., Lean, Six Sigma / Kaizen

  • Experience with the implementation and use of leading Warehouse Management Systems. Knowledge of ERP systems such as Oracle preferred

  • Effective interpersonal skills, and ability to influence and manage change

  • Be an advocate for a customer focused culture, and showcase the value of the Supply Chain organization as a valued business partner 

Schedule: Full time
Shift: Evening
Length of Contract: Not Applicable (Regular Position)
Work Location: 7810 Keele Street (906), Concord, ON
Travel Requirements: None
Posting Category/Function: Supply Chain / Logistics & Fulfillment
Requisition ID: 291575
At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.  


Successful candidates will be required to complete a background check as part of the hiring process.
Posting Notes:  Corporate





Concord, ON, CA

Being a Rogers team member comes with some great perks & benefits including:

· Health & well-being benefits
· Donation matching
· Paid time off for volunteering
· Wealth Accumulation including: Pension plan & Employee stock options
· Generous employee discounts
· Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

Looking for career guidance and inspiration?

Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.

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