Manager, Emerging Services Research and Analysis

Date: Jun 19, 2021

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuel us, and moments define us.


As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are temporarily working from home.

The role of Manager, Emerging Services Research and Analysis will help the broader Emerging Services team develop a strategy and participate in the tactical implementation of programs across the portfolio.  

The Emerging Services group looks after opportunities to help drive the strategy across multiple lines of business. As part of our products and projects, we need a lead to help us find and interpret data to support our decisions. This can include data internally and externally – both to help shape roadmaps but also to help drive strategic decisions. Emerging Services is a new part of the organization and you will be a part of helping shape our mandate, our roadmap, and our execution.  The nature of our group is that this is not an operational role and you will be coming up with – and solving - new problems every day. 

  • Help shape strategy of emerging services using data, spanning services across telco consumer and frontline
  • Collaborate with product owners and senior leadership to understand the strategy and goals and see what is the corresponding story when we look at data 
  • Gather data by working with existing analytics and reporting teams, creating an accurate and consistent story that helps shape the emerging services roadmap
  • Proactively identifies problems/opportunities early and advises team appropriately
  • Responsible for reviewing and creating data-driven models – comfortable with numbers and managing data sets to derive decisions
  • Assist in identifying potential organic growth opportunities and new business targets that are consistent with strategic direction of the group


  • University degree or equivalent
  • Minimum 3-5 years related experience
  • Experience with basic and advanced use of analytical tools (e.g. SQL, familiarity with databases, Tableau, BI, Domo, Omniture and/or equivalents) and experience applying them to find insights 
  • Solid understanding of the industry and competitive environment
  • Advanced research and media analysis skills
  • Proficient in Microsoft Office, in particular Excel and ability to interpret small and large sets of data
  • Strong communication and presentation skills
  • Ability to work in a high-paced environment and contribute to multiple projects
  • Self-starter, demonstrated experience in working independently, creating and managing own responsibilities.
Schedule: Full time
Shift: No Selection
Length of Contract: Not Applicable (Regular Position)
Work Location: 333 Bloor Street East (012), Toronto, ON 
Travel Requirements: Up to 10%
Posting Category/Function: Banking & Analytics
Requisition ID: 221955
Together, we'll make more possible, and these six shared values guide and define our work:
  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what’s right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.

Posting Notes:  Corporate 

Job Segment: Manager, Database, SQL, Research, Management, Technology

Location: Toronto, ON, CA

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