Credit & Risk Analyst

Come play a key role in building the future of Sports & Media! Everyone wants to be part of a transformational team – and that’s exactly what we’re building at Rogers Sports & Media. A team that innovates and a team that wins.

At Rogers Sports & Media we are committed to creating and growing teams that are digital-first, fast-moving and bold-thinking and are focused on delivering impact with everything they do. Our impressive collection of assets includes media properties, sports teams, sports events & production, venues, e-commerce platforms and a close connection with our Connected Home and Wireless team. Collectively, we touch the lives of 30 million Canadians every month!


Not only is our business strong, but so is our culture. We genuinely care about each other and working in an environment that allows each of us to bring our best authentic selves to work. That starts with our firm commitment to a diverse, inclusive and safe workplace. We’re also dedicated to giving back by using our media megaphone to help Canadians who need it most. Our team is All IN on diversity and inclusion – find out more at

As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are working from home, and are equipped to do so safely and efficiently.

Are you up for the challenge and the fun?  If so, consider the following opportunity!


TSC - Today’s Shopping Choice is looking for a professional with an analytical mind to execute, analyze, and present findings from reporting and audits of retail financial transactions related to: Order Processing; Customer Service; Accounts Receivables; Inventory Management; Order Fulfillment, and Returns.  


The Credit & Risk Analyst is a key support role critical to the success of Risk & Loss Prevention strategic plan. Reporting to the Manager, Loss Prevention, the Credit & Risk Analyst will gather insights from multiple sources to identify areas of opportunity that will drive risk mitigation, cost containment, and compliance to policy and procedures within TSC - Today’s Shopping Choice. 


This position will work Monday to Friday (9 AM to 5 PM) and be based out of TSC’s 59 Ambassador Drive location; however, from time to time, the incumbent may be required to work at our National Distribution Centre located at 6885 Kennedy Road in Mississauga.  This position will have a hybrid weekly schedule and will accommodate working from home and working from office 2 to 3 days per week.  This hybrid schedule is flexible but will be driven primarily by business needs. 


What you will do…

  • Deliver best-in-class Customer Service by putting customer’s first in everything we do.
  • Conduct audits of financial transactions using a variety of daily, weekly, and monthly reports.  Audits will identify system issues, opportunities for process improvement, incidents of non-compliance to policy and procedure, and may identify cases of internal and customer fraud.   
  • Deliver comprehensive reporting and analysis of audit findings that will:  quantify financial impacts to the business and customer; trending; root cause analysis; and recommendations for resolution and corrective action.
  • Collaborate and communicate with internal departments to drive improvements, cost containment and reduction, efficiencies, and improved customer experience.
  • Co-ordinate and execute programs that seek to remediate undesirable customer behaviors.  Provide analysis on effectiveness and impacts. 
  • Provide analytics, planning, training, and reporting to support the Credit & Risk team as it relates to existing and new processes, technology, and projects. 
  • Co-ordinate the reporting and analysis of carrier claims, credits, and losses. 
  • Support the Credit & Risk team with administration of vendor orders and payments.


What you will bring…

  • A proven passion for delivering best-in-class Customer Service Experiences
  • A collaborative nature; a team player; proven problem solving and decision-making abilities; and a desire to WIN
  • A solid understanding of retail frontend and inventory processes including Loss Prevention and Internal Control principles
  • Advanced knowledge of Excel with a high level of proficiency in MS Office (PowerPoint, Word)
  • Strong organizational, planning and time management skills; multi-task oriented with a high level of accuracy
  • Ability to remain flexible and adaptable in a complex & changing work environment
  • Excellent written & verbal communications skills with ability to present findings in a succinct and professional manner
  • Working knowledge of VisionPlus, ESM and SFSC (SalesForce CRM) an asset
  • Must be able to pass a Criminal background check

Here’s what you can expect in return...

  • A competitive salary and benefits that include access to our Employee Share Accumulation Program, Retirement Benefits and a variety of other perks including 50% off Rogers services and Blue Jays tickets
  • A manager who deeply cares about your development and long-term career at Rogers
  • A team that trusts and wants to win together
  • Intelligent and accomplished colleagues who are focused on both the “what” and the “how”


As a condition of hire, all new employees will be required to provide proof of vaccinations against COVID 19. Any request for an exception under Human Rights legislation must be supported by evidence to be considered by Rogers on a case by case basis.


Please click here to review conditions that may qualify for medical exemption to the COVID-19 vaccine.


What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 59 Ambassador Dr (096), Mississauga, ON 
Travel Requirements: None
Posting Category/Function: Finance & Accounting & Audit / Compliance
Requisition ID: 252204
Posting Notes:  Rogers Sports & Media 





Mississauga, ON, CA

Being a Rogers team member comes with some great perks & benefits including:

· Health & well-being benefits
· Donation matching
· Paid time off for volunteering
· Wealth Accumulation including: Pension plan & Employee stock options
· Generous employee discounts
· Leadership development, Mentorship, and Coaching programs

Looking for career guidance and inspiration?

Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.

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