Customer Care Representative - Full Time 1

Date: Jun 25, 2019

Location: Mississauga, ON, CA, L5T 2P9

Todays Shopping Choice is a leading interactive, multi-channel retailer, offering a vast assortment of exclusive products and top brand names to its customers. As one of Canada's most innovative and diversified retailers, The Shopping Channel incorporates entertainment, inspiration, personalities and industry leaders to provide a unique shopping experience, where customers find exceptional selections in Health & Beauty, Jewellery, Home/Lifestyle, Fashion/Accessories, and Electronics.
As the only live broadcast retailer in Canada, we operate within various channels of Broadcasting, Digital & Call Centers

We’re looking for passionate Customer Care Representatives who are eager to grow their career with Canada’s only live broadcast retailer.

 

This is a full-time position supporting customers who order our TSC products. It will start on August 6th at our Mississauga location.

 

You are: 

Empathetic – You are someone who is able to show understanding and relate to the customer

Outgoing – You are someone who is friendly and approachable

Patient – You are someone who regardless of situation is able to support the customer in a tactful and effective manner

Passionate – You are someone who loves TSC products, from health and beauty to home and electronics

 

You get to: 

  • Promote and recommend the latest TSC products to customers
  • Receive inbound and outbound calls and provide the best service to our customers
  • Take ownership to resolve customer issues from the beginning to end
  • Embrace change in a fun, energetic, and performance driven team environment 

 

You should have:

  • A flexible schedule
  • Expert communication and listening skills
  • An ability to remain calm and polite when working under pressure
  • An ability to navigate multiple computer systems

 

Wondering what it takes to join our team? Click here to see where your career will take you!

Schedule: [[filter4]]
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 59 Ambassador Dr (096)
, Mississauga
, ON
Travel Requirements: None
Posting Category/Function: Call Centre Operations
 & Customer Service / Sales
Requisition ID: 159368

Posting Notes:  [[req_strategyPage]] || [[country]] || ON || Mississauga || [[mfield2]]
 ||

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