Sr eCommerce Application Developer TSC

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Who we're looking for:

We’re looking for a skilled DevOps/Application Support professional to help maintain reliable systems, support deployments, and keep our applications running smoothly. In this role, you’ll work across teams to manage CI/CD pipelines, monitor production environments, troubleshoot issues, and ensure stable, secure, and high‑performing services. If you enjoy solving complex problems and supporting critical applications, this role is a great fit.

What You’ll Do:

• Build, manage, and support CI/CD pipelines using tools like Azure DevOps, GitLab, or GitHub, while overseeing source control and branching strategies.
• Deploy, monitor, and maintain applications across cloud environments (Azure), using tools such as Dynatrace, QuantumMatrix, or SiteScope.
• Troubleshoot and resolve incidents within defined SLAs, lead root‑cause investigations for high‑priority issues, and participate in Tech Bridge calls.
• Support application environments through containerization (Docker), orchestration (Kubernetes), database management (Oracle, SQL, Elasticsearch), and services built in C#, .NET, REST/SOAP, and Spring Boot.
• Perform release, configuration, and change management activities—deploying patches, new versions, and ensuring adherence to security, performance, and reliability standards.
• Participate in 24/7/365 rotational on‑call support while documenting processes, coordinating with stakeholders, and contributing to continuous improvement efforts.

What you bring:

Technical Requirements:

• Proficiency in tools like Azure DevOps(ADO), GitLab/GitHub CI/CD for setting up and managing Continuous Integration/Continuous Deployment pipelines
• Understanding of Docker for containerization and Kubernetes for container orchestration,
• Managing source code, branching strategies, and collaboration among team members
• Experience in deploying and managing applications on cloud platforms like  Azure
• App monitoring tools like  Dynatrace, QuantumMatrix or site-scope
• Understanding security measures within DevOps workflows, including knowledge of secure coding practices, encryption methods, and security protocols
• Strong knowledge of  Databases for both relational and NoSQL DBs (Oracle, SQL and Elsaticsearch)
• C#, .Net 9 and above, Rest/Soap, Spring boot, Web Services or WebLogic products
• Familiar with networking concepts: switching, routing, OSI network layers, firewalls, lbs at various layers
• Experience with Ticketing systems like Service-now, Jira or Azure DevOps

Professional Requirements:

• Strong collaboration skills to work across teams, communicate effectively, and foster a culture of shared responsibility and knowledge sharing
• Ability to troubleshoot complex issues, analyze systems, and propose innovative solutions to enhance efficiency and reliability
• Being adaptable to new tools, technologies, and methodologies is crucial, along with a commitment to continuous learning
• Ability to manage and prioritize tasks, define timelines, and coordinate with various stakeholders to ensure successful project deliveries
• Proficiency in documenting processes, procedures, and best practices, along with creating reports to track performance and improvements
• Troubleshoot and resolve all incidents/SRs with defined SLAs
• Join Tech bridge to troubleshoot/resolve high priority incidents
• Lead the RCA investigation for all high priority incidents and ensure permanent remediation is implemented
• Provide 24x7 app monitoring and support
• Perform CM and RM tasks to deploy patches and new version to prod
• Possession of effective change/incident/problem mgmt. discipline
• 24/7/365 rotational on-call support

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 59 Ambassador Drive (112), Mississauga, ON 
Travel Requirements: None
Background Check(s) Required: Canadian Criminal Record Check 
Posting Category/Function: Technology & Programming
Requisition ID: 332529

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the  Recruitment Process FAQ.

Posting Notes:  Technology