Commercial Account Manager

Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!

This high energy and high-profile position is responsible for building new relationships and growing sales within the Commercial Market in the province of Quebec with a focus on the Greater Montréal region.

By effectively partnering with accounts, the Commercial Account Manager will provide effective business solutions to customers through innovative and strategic planning, superior customer service and prospecting.

Responsibilities: 

• Use innovative selling techniques and product knowledge, to grow business using the full suite of Rogers wireline, wireless and Advanced Business Solutions.
• Analyze and pursue opportunities for prospecting additional business within assigned territory as well as net new opportunities.
• Represent the company with a positive attitude and strong work ethic that will maintain maximum sales and revenue growth.
• Develop account and relationship management strategies, in order to gain insider status and to protect the account from any competitive activity.
• Strong knowledge of the Greater Montreal market, well connected within the Community, ability and interest in Networking and Corporate relationship development.
• Act as the single point of contact for accounts on the full suite of products and services provided by Rogers Communications Inc.
• Share your ideas by actively participating at regular sales meetings and fulfill required administrative duties to support your role.
• Own and troubleshoot customer problems and provide solutions by working with key internal contacts to maintain integrity of business.
   

Qualifications: 

• 3-5 years experience in telecommunications industry, preferably managing Commercial Market accounts.
• Solid understanding of data network, Internet, Cloud and wireless services
• Strong technical aptitude and the ability to learn new technologies quickly
• Self-motivated, results-oriented, and customer-focused attitude
• Excellent presentation and communication skills
• Superior customer service skills
• An innovative thinker in meeting customer requirements
• Ability to adapt to a fast-paced, changing work environment
• Computer proficient in Microsoft Word, Excel, Powerpoint.
• Bilingualism: Proficiency in both French and English (spoken and written).
• Resident of the greater Montreal area

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To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 800, Gauchetiere O, Bureau 4000-Place Bonaventure - Montreal(182), Montreal, QC
Travel Requirements: Up to 10%
Posting Category/Function: Sales & Account Management
Requisition ID: 314257

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes:  Rogers Business