Delivery Manager

Date: Jun 3, 2021

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuel us, and moments define us.

 

As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are temporarily working from home.

Reporting to the OPE Manager — Quebec Region, the Delivery Manager work closely with other network designers and planning specialists.  He is responsible for the delivery of fibre optic solutions and projects in a dynamic environment dealing with network growth and technology advancements in different areas of the Rogers network in Quebec. 

Delivery managers have both technical and administrative roles where they help resolve technical problems, manage team performance, track finances and control the quality of service delivery. The high level of interaction with clients, employees and management along with the variety of skills required make being a service delivery manager a fit if you're an outgoing problem solver with customer service and management experience.

The successful candidate will have a strong understanding and experience with design, build and implementation of Outside Fiber Optic projects.

Responsibilities:

  • Accountable for managing budgets, tracking service metrics, fixing any reliability issues and helping other group getting services delivered.
  • Manage execution priorities based on inputs from stakeholders.
  • Manage dependencies, pre-requisites and establish sequence of activities at the Task level.
    • Align and Ensure engineering and material deliverables for all activities. 
    • Manage external contractors for all activities
    • Manage integration activities with internal partners  
  • Manage Close out process 
  • Manage high level implementation plans and update on activities and financials 
    • Ensure cost effectiveness in collaboration with Procurement and Rogers Policies
    • Manage change control procedures 
    • Provide Monthly/quarterly forecast on expenditures
    • Approve, track and control commitments (POs) and expenditures (OLRs)
  • Manage  the risk analysis and participate to the backup plans
  • Support & Participate Organizational initiative
Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 800, Gauchetiere O, Bureau 4000-Rogers(189), Montreal, QC 
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Engineering
Requisition ID: 237901
 
Together, we'll make more possible, and these six shared values guide and define our work:
 
  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what’s right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment
 

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.

 
Posting Notes:  Information Technology & Engineering 


Job Segment: Engineer, Manager, Procurement, Engineering, Management, Operations

Location: Montreal, QC, CA

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