Solution Specialist

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrate a special moment.

 

Because we believe connections unite us, possibilities fuel us, and moments define us.

 

This role has been posted in locations where we have a Rogers corporate site. We encourage qualified candidates from across the country to apply who can reasonably commute  to one of these locations.

 

As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are working from home, and are equipped to do so safely and efficiently.

 

Rogers for Business Unit (R4B) is seeking a Solutions Specialist- Network responsible for SMB and DEALER/VAR clients.  The successful candidate will have network infrastructure, Telecom experience and customer relationship skills for enterprise business accounts.

 

The candidate will report to the Sr Manager Solution Specialists & Solution Architects; he will be an integral part of a sales team,  responsible for gathering and qualifying customer business and technical requirements;  elaborating with Solution Architect’s assistance networking solutions, delivering sales presentations, presenting technical information about products and services, conducting product demonstrations, product evaluations, and collaborating on RFP and RFI responses when needed.  
 

WHAT YOU'LL BE DOING:

  • Provide pre-sales technical advisory services to SMB & DEALER/VAR sales channels 
  • Solution differentiated technical solutions that fit customer requirements
  • Advance solution specifications internally for Solution Architect review 
  • Gain and maintain a deep understanding of product sets 
  • Assist in technical responses on RFP, RFQ, and RFI documents
  • Aid sales team in understanding technical solutions
  • Establish strong and close relation with Sales teams (SMB and DEALERS)
  • Provide pro-active training on solution or product

 

WHAT YOU HAVE:

  • University degree or technical diploma in Engineering, IT, Computer Science, or related field
  • 5 years of work experience in a telecommunication service provider or IT services organization
  • Strategic thinker who can see the big picture
  • knowledge of the design and implementation of Ethernet, Internet, and MPLS
  • knowledge of WAN/LAN environments
  • basic knowledge of fiber and copper infrastructure and technology
  • Working knowledge of IP-based services including SIP & IP Telephony
  • Microsoft TEAMS
  • Hosted PBX topology
  • Excellent business/technical writing and communication/presentation skills
  • Ability to sell, persuade and negotiate
  • Advanced knowledge in Microsoft Office applications (Word, Excel, Visio, Access)
  • Office 365 licenses and product
  • Use of a personal vehicle for business purposes is required
  • Knowledge of Data Center and Cloud 
  • Bilingual is mandatory (French & English) writing and speaking

 

As a condition of hire, all new employees will be required to provide proof of vaccinations against COVID 19. Any request for an exception under Human Rights legislation must be supported by evidence to be considered by Rogers on a case by case basis.


Please click here to review conditions that may qualify for medical exemption to the COVID-19 vaccine.

 

 

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 800, Gauchetiere O, Bureau 4000-Place Bonaventure - Montreal(182), Montreal, QC
Travel Requirements: Up to 25%
Posting Category/Function: Sales & Account Management
Requisition ID: 252024
 
Together, we'll make more possible, and these six shared values guide and define our work:

  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what’s right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment

 

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.
 
Posting Notes:  Sales & Marketing

 

 

 

Location: 

Montreal, QC, CA

Being a Rogers team member comes with some great perks & benefits including:

· Health & well-being benefits
· Donation matching
· Paid time off for volunteering
· Wealth Accumulation including: Pension plan & Employee stock options
· Generous employee discounts
· Leadership development, Mentorship, and Coaching programs

Looking for career guidance and inspiration?

Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.


Job Segment: Telecom, Telecommunications, Engineer, Computer Science, Technology, Engineering, Bilingual