Sr. Technical Delivery Manager

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Date: Feb 6, 2019

Location: Montreal, QC, CA, H5A 1K3

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize her dream. A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuels us, and moments define us.

 

Imagine working for an exciting entrepreneurial company whose employees are committed to meeting the big challenges and making a real difference. That’s Rogers. A leading communications and media company where people come to do great work. Right now we are looking for a talented individual to join Digital Experience Platform team where you will have a chance to innovate, grow and to do what really matters.

 In this role, the candidate will be responsible for overseeing our digital analytics & marketing technology stack. They will also be responsible for the overarching digital data capture strategy, our overall tag management and analytics implementation, and ensuring that our digital marketing tools are able to execute and leverage the right data to carry out their functions. Reporting to the Director, Digital Analytics & Optimization, this role will be a key part of the team’s leadership group and defining how we collect and use data to better analyze and take action to improve the customer experience and drive online revenue. 

 

The Senior Technical Delivery Manager -  will lead the agile and/or waterfall team and development partners with a well-defined customized software development life cycle process. 

 

What you will be doing: 

·         This includes processing definition, Agile Scrum based Software development, Hybrid Agile based module development along with cross functional communication, software technical project management, requirements traceability, source code control, test case management and defect tracking. 

·         Will provide clear resource loading of software team and capacity planning of the software. 

·         Successful individual represents the team at Release level reporting status of multiple Agile feature teams to leadership.

·         Will be responsible to ensure we follow Development Best Practices and implement Centre of Excellence for Digital

  • This includes Code Reviews process implementation
  • Ongoing Best Development Practices and ensure Quality code across our Digital Applications and Projects

Sr. Technical Delivery Manager lead will be required to work within the solution matrixed organization. 

·         This role will work with multiple development partners to build scalable solutions. 

·         The development includes but not limited to front end code, browser and/or mobile, integration with middleware and downstream systems

·         Will manage all of the solution and project interdependencies, understanding impacts and delivery risks 

 

Primary Responsibilities:

Responsible for multiple projects, teams and systems. The role requires exceptional versatility including: project leadership, technology, and Agile planning and communication. The Senior Technical Delivery Manager is required to:

·         Manage, negotiate, and coordinate with technology, and business stakeholders on prioritization of tactical and strategic technology initiatives, as well as monitor the entire project process

·         This role is accountable for end to end delivery of features, enhancements and projects

·         Work other team members to identify and justify investment opportunities

·         Work directly with business owners to define requirements (epics and user stories).

·         Implement processes, practices, and tools allow for multiple paths of delivery. i.e., create simplified, consistent, reusable, efficient and flexible methodologies

·         Recommend improvements and drive alignment across the Digital landscape for Rogers

·         Lead and influence others including those more senior on best practices

·         Manage partnerships with external vendors

·         Inspire others to adopt the new processes and improvements based on program retrospectives

·         Manage the team of Developers, QA, and BSAs in the Digital Capabilities team to guide and lead the Technical roadmap and Projects implementation

·         Will be responsible to establish a code quality processes for delivery, code control and sustainability

 

 

Qualifications

·         Bachelor’s degree in Computer Science, Engineering or Business or any combination of education and experience, which would provide an equivalent background.

·         10+ years of professional Development Management experience managing increasing project size and complexity; or any combination of education and experience, which would provide an equivalent background.

·         8+ years of experience in understanding all aspects of software engineering, including coding, architecture, and network engineering.

·         5+ years of experience Technical background on Development, as Java, Play/Akka, Spring,  Angular, Object Oriented, HTML, HTML 5, CSS, JavaScript, jQuery, AJAX Methods.

·         5+ years experience: Demonstrated ownership of software engineering roadmap and experience with managing the day-to-day activities of a team using Agile processes (Scrum/Kanban).

·         2+ years CMS Experience (Contentful, OpenText TeamSite)

·         Strong technical thinking and demonstrated ability to lead software design and coding in at least one modern programming language such as Java, C#, C/C++, Ruby, Python, or JavaScript.

·         Understanding of SEO and accessibility issues and how they relate to development.

·         Ability to lead templating and component build efforts in a CMS that can be leveraged by both development teams and business/product teams as appropriate.

·         Strong organizational and estimation skills with Ability to handle multiple competing priorities in a fast-paced environment.

·         Proficient with Agile development management tools (JIRA, Confluence, and ALM preferred)

·         Strong business acumen

·         Industry certifications, including Agile (Scrum Master, etc.) are a strong plus

·         Strong understanding of entire development cycle, from concept to deployment and monitoring

·         Working knowledge of key technical concepts such as modern backend applications, cloud-based systems, web services, Kubernetes and container frameworks, etc.

·         Experience working with outsourced and offshore teams and able to work in hours that is in synch with the offshored teams

·         Telecom industry experience is preferred

·         Excellent verbal, written, presentation and negotiation skills with ability to communicate technical concepts to technical and non-technical professionals

Schedule: Full time
Shift: Day
Length of Contract: No Selection
Work Location: 800, Gauchetiere O, Bureau 4000-Fido(182), Montreal, QC 
Travel Requirements: Up to 10%
Posting Category/Function: Digital & Creative
Requisition ID: 141337
 
Together, we'll make more possible, and these six shared values guide and define our work:
 
  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what’s right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment
 

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You can also reach out to our team at RogersRecruiting@rci.rogers.com to begin a conversation about your individual accessibility needs throughout the hiring process.

 
Posting Notes:  [[req_strategyPage]] || [[country]] || QC || Montreal || [[mfield2]] ||

 

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