Technical Mgr Serv Exp

Our Digital & Technology team wakes up every day with one goal in mind – to connect Canadians to the people and things that matter most. Collectively, we’re proud to support 30 million Canadians each month.

 

We manage a robust portfolio that champions the leading edge of technology and media. We drive projects that expand connectivity to underserved communities from coast-to-coast-to-coast; build and enhance our fixed broadband network to provide high-speed Internet, TV and Smart Home Monitoring; and support our world class wireless network, offering our customers Canada’s largest and most reliable 5G network. As the Digital & Technology team, we are building our tomorrow, today.

 

Come play a key role in building the future of innovation in Canada, Let’s make your possible.

 

Do you enjoy working on high-scale, complex, and high visibility projects and programs?  If yes, consider the following opportunity:

 

Rogers is seeking Delivery Manager for the access networks team. The candidate will be responsible for projects in a dynamic face paced environment focused on network growth and technology deployments. He will be responsible for managing multiple strategic projects to deliver new services for the Access networks in the Quebec Region. 


The successful candidate will work creatively, collaboratively and analytically demonstrating teamwork, innovation and delivery excellence. 

Responsibilities:


What you will be doing:

  • Manage the design and the build of project in a fluid and fast-paced environment

  • Execute escalations to various groups through proper channels

  • Manage the Engineering, Implementation, Execution and Closure of projects 

  • Based on the project requirements, identify & govern overall scope, deliverables and interdependencies to deliver on the project objectives and in-service targets.

  • Build strong collaborative relationships with internal and external stakeholders

  • Manage groupings of projects and budgets to meet various business objectives

  • In collaboration develop, monitor and control project implementation plans, critical paths and interdependencies

  • Set project expectations and priorities in collaboration with internal and external stakeholders

  • Schedule regular Project status and planning meetings with project team and stakeholders

  • Provide daily/weekly/monthly reporting, including for higher management and executives

  • Develop and maintain project documentation (Project Plan, Issue and Action Logs, Risk Management, Lessons Learned)

What you have:

  • 5+ years of experience delivering new telecom network implementation projects

  • A good knowledge of English is necessary as this role requires regular communication in English with customers and/or team members in other provinces.

  • Deep understanding of Health and Safety requirements for field services

  • Ability to work with technical documents (ex: standards, planning specifications)

  • Ability to work under pressure, including escalations

  • Strong project financial forecasting and cost management

  • Strategic thinker who can make decisions and plan, develop and implement innovative solutions

  • A highly motivated individual with strong leadership, organizational, analytical, troubleshooting and resolution skills

 

Schedule: Full time

Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 800, Gauchetiere O, Bureau 4000-Place Bonaventure - Montreal(182), Montreal, QC 
Travel Requirements: None
Posting Category/Function: Technology & Information Technology
Requisition ID: 278393
 
At Rogers Digital, our team doesn’t shy away from big ideas – we bring them to life. We work tirelessly to deliver the best user experiences (period) and build amazing self-serve experiences that our customers want to use. We are customer-obsessed agents of change and are committed to innovation and creating effortless experiences for customers and frontline employees. We use cutting-edge tools and technologies to solve critical and complex problems with award-winning solutions. Our work impacts millions of customers everyday. At Rogers Digital, we’re looking for people who embrace change, take risks, and push boundaries. Learn more about our team and our work @ https://digital.rogers.com/
 
Together, we'll make more possible, and these six shared values guide and define our work:
 
  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what’s right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment
 
Posting Notes:  Corporate 

 

 

 

Location: 

Montreal, QC, CA

Being a Rogers team member comes with some great perks & benefits including:

· Health & well-being benefits
· Donation matching
· Paid time off for volunteering
· Wealth Accumulation including: Pension plan & Employee stock options
· Generous employee discounts
· Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

Looking for career guidance and inspiration?

Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.


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