Inside Sales Representative

Date: Apr 5, 2021

Location: North York, ON, CA, M3B 1Z1

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuel us, and moments define us.


As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are temporarily working from home.

Rogers Communications is looking for an Inside Sales Representative to work out of 857 York Mills in Toronto. In this role you will build rapport with new and existing customers, analyze customer's needs and maximize the sales potential by offering products that meet those needs. If you are self-motivated and success driven, we invite you to join our winning sales team today!


Primary Responsibilities:


  • Have the passion to connect and build rapport with a variety of customers and their changing needs
  • Must be comfortable working in a highly structured, sales driven environment
  • Actively listen to customers, analyze their needs and offer customized solutions.
  • Be talented and motivated and have the drive to succeed
  • Be able to ask great questions in order to identify customers’ needs
  • Offer additional Rogers's products and services
  • Meet/Exceed established sales targets
  • Take appropriate action to efficiently resolve issues
  • Take accountability to solve issues from beginning to end
  • Have an entrepreneurial spirit
  • Provide world-class customer service during every customer interaction
  • Receive inbound sales calls from existing and new customers
  • Using effective relationship building skills and probing abilities to successfully close a sale
  • Creating a need by educating customers on product and services and maximizing the sales potential
  • Other duties as assigned which may include travel



  • Completed high school diploma or higher
  • Excellent English & French speaking skills an asset
  • Available to work on a flexible schedule: days, evenings and weekends to meet customer demand
  • Possess superior multitasking abilities
  • Able to achieve sales quotas
  • Experience in an outbound cold calling sales capacity
  • Must be computer literate: strong keyboarding and internet navigation skills and basic arithmetic skills required
  • Strong listening and communication skills, professional telephone manner, and ability to deal with customers tactfully and effectively in a fast-paced, ever-changing work environment
  • Must be punctual and committed to work schedules
  • Demonstrated ability to positively influence others Demonstrated ability to problem solve in a time pressure environment


The successful candidate will be a full-time employee of Rogers and will receive:


  • Full training on Rogers products and ongoing support to succeed in the role
  • An attractive remuneration package includes base pay and commissions
  • Medical and Dental benefits that begin on day 1
  • Discount on Rogers Communications services (upon eligibility)
  • Access to multiple Wealth-Accumulation Programs
  • Smartphone for business use


Schedule: Full time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 855 York Mills Rd. (022), North York, ON 
Travel Requirements: Up to 50%
Posting Category/Function: Sales & Account Management
Requisition ID: 209687
Together, we'll make more possible, and these six shared values guide and define our work:
  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what’s right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.

Posting Notes:  Sales 

Job Segment: Sales Rep, Telemarketing, Inside Sales, Sales, Bilingual

Email similar jobs to me