MDU Sales Representative

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Date: Nov 30, 2018

Location: North York, ON, CA, M3B 1Z1

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize her dream. A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuels us, and moments define us.


Job Responsibilities:

  • As a MDU Representative – New Construction you will be responsible for increasing the number of active subscribers and product penetration in assigned New Construction MDU (multi-dwelling unit) properties by selling and promoting Cable TV, Hi Speed Internet, and Home Phone
  • Displays thorough and recent competitive knowledge of features, benefits, product differences, pricing, and campaigns.
  • Attract residential customers to purchase Cable TV, Hi Speed Internet, and Home Phone services at special events within New Construction MDU buildings.
  • Establish and maintain strong and positive working relationships with property management Board of Directors and leasing staff to leverage their support in booking on-site events and maintaining an overall Rogers’s presence within the buildings.
  • Ensure that Rogers products and services are presented to all prospective residents of the building and that the penetration rate, in targeted buildings, is increasing.
  • Proactively follow-up with customer and property staff as appropriate regarding sales, product, technical or customer care issues.
  • Leverage existing internal sources of sales leads as well as identifying new sources of opportunities for sales through referral and lead generation programs with property management companies and their staff.
  • Document, submit and track sales orders in a timely manner.
  • Obtain and provide local market intelligence and feedback to management team to be filtered to Marketing.
  • Provide residents with an excellent customer experience.
  • Manage and attend frequent on-site events in order to generate subscriber growth, drive customer acquisition, awareness and interest in Rogers products, bundles and offers at the property level.
  • Meets and exceeds established sales goals including net gain, market share and penetration.
  • While onsite and/or present in New Construction MDUs, actively listen to customers, uncover/analyze their needs, and offer customized solutions
  • Create a need by educating customers on product & services, and maximizing sales potential
  • Contribute to a sales team environment, constantly driving continuous improvement in programs, practices and procedures.
  • Continually work with the Team Manager and other AE’s in driving real-time program changes: optimize programs, create program efficiencies, improve sales conversion, and drive superior customer satisfaction.
  • Using effective relationship building skills and probing abilities to successfully close a sale
  • Attend onsite events in order to build relationships with tenants and/or purchasers, provide information on Rogers services and generate current as well as future sales opportunities.


  • Completed high school diploma or higher
  • Valid Ontario Driver License
  • Available to work on a flexible schedule: days, evenings and week-ends to meet customer demand
  • Possess superior multitasking abilities
  • Must be computer literate: strong keyboarding and internet navigation skills and basic arithmetic skills required
  • Strong listening and communication skills, professional telephone manner, and ability to deal with customers tactfully and effectively in a fast paced, ever changing work environment
  • Must be punctual and committed to work schedules
  • Demonstrated ability to positively influence others
  • Demonstrated ability to problem solve in a time pressure environment.
  • Able to meet and exceed sales quotas
  • Must be comfortable working in a highly structured, sales driven environment
  • Have a motivated and entrepreneurial spirit
  • Take appropriate action to efficiently resolve issues
  • Take accountability to solve issues from beginning to end

The successful candidate will be a full-time employee of Rogers and will receive:

•             Full training on Rogers products

•             An attractive remuneration package includes base pay and commissions

•             Car Allowance

•             Medical and Dental benefits that begin on day 1

•             50 % discount on all Rogers Communications services

•             Access to multiple Wealth-Accumulation Programs

•             Tablet and smartphone for business use



Yes, 75% of time


Target Start Date


Schedule: Full time
Shift: Flex Time
Length of Contract: Not Applicable (Regular Position)
Work Location: 857 York Mills Rd. (055), North York, ON 
Travel Requirements: Up to 75%
Posting Category/Function: Sales & Door-to-door
Requisition ID: 124369
Together, we'll make more possible, and these six shared values guide and define our work:
  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what’s right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You can also reach out to our team at to begin a conversation about your individual accessibility needs throughout the hiring process.

Posting Notes:  [[req_strategyPage]] || [[country]] || ON || North York || [[mfield2]] ||


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