Switch Technician WLS

Date: May 14, 2021

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuel us, and moments define us.


As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are temporarily working from home.

Rogers is seeking a switch Technician for our, Montreal location. Technician will have to work with team where role and responsibility is focused on maintain and repair all equipment in different locations. Reporting to the Operations Manager, you will be responsible for the following:


  • Manage Operation, maintenance, and provisioning of wireless and Fiber network elements including Ericsson Switch Platforms, Fujitsu Fiber Equipment, Alcatel ATM and DACS Nodes, and Comverse Voice Mail Platforms.
  • The installation of equipment, wiring, testing, acceptance, commissioning of circuits in assigned Rogers Facilities.
  • The planning and implementation of work orders associated with UMTS, GSM, LTE,5G, Gateway Switches, Data, ATM, Voice Mail, and Transport Facilities on a live network, Optical Equipment.
  • Ensure all administrative duties are tracked and completed including trouble tickets, incident outage reports, and work order as builds.
  • Position requires a holistic understanding of the entire network including SS7 Signaling, voice and data platform functions, PSTN interconnects, Sonet, TCP/IP, ATM and inter-switch traffic routing.
  • Liaison and coordination with Customers, Telcos, Vendors and various Rogers Departments.
  • Facilitation and escort of contractor resources in assigned Rogers Facilities.
  • Work with field technicians, other switch locations and third party carriers during network outages and implementation activities.
  • Self-directed learning of new equipment to ensure that projects can be completed and new services can be maintained.
  • Evaluate, recommend, and participate in performance enhancement and continuous improvement initiatives based on historical departmental and team performance.
  • Learn and adhere to all applicable Health and Safety regulations, in accordance with legislation and related Company policy.
  • Other duties as assigned


  • 5 years minimum experience in the telecommunications industry.
  • Experience with Comverse Voice Messaging, SS7 Signaling, IP, Fujitsu Fiber Nodes, Alcatel MUX's, ATM,LTE, GSM, UMTS, GPRS,5G and IP backbone Nodes.
  • Experience using Microsoft Office applications, IP and serial communications applications, UNIX, FIOL, and programming/scripting skills.
  • Cisco CCNA designation is a nice to have.
  • Technical diploma or degree or equivalent experience, with DEC/AEC or other professional designation preferred.
  • Must have excellent written/oral communalization (English & French), team leadership, organizational and problem solving skills.
  • Knowledge of R.F, Digital Transport, and Fiber Optics, IP Networking required.
  • Excellent computer skills
  • Must have a valid driver's license.
  • Ability to participate on call rotation and also to work flexible hours including night shifts.
  • Ability to prioritize and work on multiple tasks concurrently.
  • Ability to project manage the implementation of network projects when assigned.
  • Ability to work under pressure to resolve critical network outages in a timely manner.
Schedule: Full time
Shift: On Call
Length of Contract: Not Applicable (Regular Position)
Work Location: 3325, 1e Rue (187), Saint-Hubert, QC 
Travel Requirements: Up to 25%
Posting Category/Function: Field Operations & Maintenance
Requisition ID: 175078
Together, we'll make more possible, and these six shared values guide and define our work:
  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what’s right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.

Posting Notes:  No Selection 

Job Segment: Technician, Telecom, Telecommunications, Cisco, Network, Technology

Location: Saint-Hubert, QC, CA

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