Sr Mgr, Transportation Management

Date: Aug 2, 2019

Location: North York, ON, CA, M3B 1Z1

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize her dream. A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuels us, and moments define us.


At Rogers, we believe in rewarding careers. Whether you are an Analyst, a Customer Consultant, or a functional expert, Rogers is a place where ideas become reality. We embrace change, and find ways to do better. And we deliver on that commitment by fostering an environment of passion and innovation for all people.


As Senior Manager Transportation Management, you will report directly to the Vice President of Supply Chain Operations, and be responsible for driving strategic and operational excellence across the Rogers Supply Chain in the areas of inbound and outbound transportation, and customs and trade compliance. In doing so you will work closely with the Supply Chain Capabilities, Distribution Management, and the Business Unit aligned Supply Chain teams (Wireless, Residential, and Network), to drive the continuous improvement of the Rogers Supply Chain.




Transportation Performance

  • Meet or exceed service level requirements for on time delivery
  • Meet or exceed service level requirements related to shortfalls and damages
  • Drive reductions in quality incidents by carriers
  • Drive reductions in security incidents and infractions
  • Meet or exceed cost improvement targets for transportation


Transportation Leadership

  • Provide thought leadership on transportation management
  • Serve as the key point of contact for strategic, tactical and operational considerations related to the Rogers Supply Chain transportation function
  • Develop and maintain metrics to measure Key Performance Indicators
  • Develop and maintain the Carrier Performance Program, and assist with the development and the strengthening of key relationships with carriers and customs brokers
  • Support the development and delivery of financial plans related to Transportation Management, and actively drive cost, service level and process improvement initiatives to meet business goals
  • Work closely with the Supply Chain Capabilities, the Distribution Management, and the BU aligned Supply Chain teams (Wireless, Residential, and Network), to drive the continuous improvement of the Rogers Supply Chain
  • Drive and support the selection and implementation of a Transportation Management System to improve the customer experience and reduce operational costs
  • Partner with Sourcing & Procurement colleagues on all transportation related sourcing events and strategic negotiations
  • Maintain industry expertise through certifications, education programs, conferences, seminars, and industry involvement
  • Provide colleagues and partner organizations with support and expertise in transportation related initiatives as required


Compliance and Security

  • Provide oversight over the Customs Compliance Program in alignment with corporate policies, to ensure customs activity complies with CBSA regulations
  • Provide oversight and management of customs brokers (budget adherence, KPIs, etc.)
  • Support business partners and team members with customs legislations as required (e.g. new product introductions)
  • Support initiatives and processes relating to compliance needs outside of CBSA, including SoX, and financial audits
  • Support initiatives and processes relating to transportation security
  • Participate in audit events as required


Leadership and Change Management

  • Champion transformational change management, collaborating with and influencing key business partners
  • Cultivate and effectively manage relationships with senior leaders and peers, and coach and manage the professional development of direct reports




  • Bachelor’s degree in Supply Chain or a related field. Master’s degree preferred.
  • Professional Certification in Supply Chain / Logistics / Transportation preferred (e.g. P. Log., CITT)
  • 10 – 12 years of years experience in inbound and outbound transportation, and customs and trade compliance
    • Demonstrable results managing carrier and 3PL relationships
    • Strong working knowledge of customs and trade compliance
    • Experience with Canada Border Service Agency, specifically managing audits, preferred
  • Demonstrated ability to apply process excellence methodology and tools e.g. Lean, Six Sigma
  • Experience with implementation and use of leading Transportation Management Systems. Knowledge of ERP systems such as Oracle and/or SAP preferred.
  • Working knowledge of Accounting and Finance, as it relates to Supply Chain Operations
  • Strategic mindset, with honed analytical and problem-solving capabilities
  • Excellent verbal and written communication skills, presentation skills, and executive presence
  • Effective interpersonal skills, and ability to influence and manage change
  • Strong leadership skills, and prior experience leading and coaching teams
  • Proven ability to collaborate cross-functionally, with different teams, functions and business units across the organization, and deliver on project management accountabilities
  • Be an advocate for a customer focused culture, and showcase the value of the Supply Chain organization as a valued business partner


As part of the recruitment process, the selected candidate will be asked to provide employment references and successfully complete a background check, which includes credit and criminal checks.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 855 York Mills Rd. (022), North York, ON 
Travel Requirements: Up to 25%
Posting Category/Function: Supply Chain / Logistics & Logistics Management
Requisition ID: 158975
Together, we'll make more possible, and these six shared values guide and define our work:
  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what’s right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You can also reach out to our team at to begin a conversation about your individual accessibility needs throughout the hiring process.

Posting Notes:  [[req_strategyPage]] 


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