Benefits & Pension Analyst

Date: Apr 30, 2021

Location: Toronto, ON, CA, M4Y 2Y5

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuel us, and moments define us. As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are temporarily working from home.

We are currently seeking a Benefits and Pension Analyst to join our delivery team. The ideal candidate will have significant experience in the area of health and welfare benefits and wealth accumulation administration; along with a strong working knowledge of workforce management, absence, and payroll. They will also have the ability to interact with employees and to use critical thinking skills to resolve complex problems.

What you will be doing:

  • Responsible for execution and monitoring of benefits processes for plan administration within Oracle HCM
  • Perform administrative functions as required for the delivery of benefits and wealth accumulation programs
  • Follow standard operating procedures and best practices to perform daily tasks
  • Investigate and resolve escalated employee issues and communicate resolutions accordingly
  • Work with internal team members and external vendors on day-to-day plan administration and projects where required
  • Generate ad hoc reports/queries and analyze data outputs for accuracy
  • Assist with quality assurance activities regarding data, integrations, and event processing
  • Identify and research issues/defects and provide recommendations for resolution
  • Participate in the documentation of requirements & creation of standard operating procedures
  • Identify potential service delivery issues and provide input towards process improvements
  • Adhere to internal and external audit requirements

What you bring:

  • Broad range of Benefits and Wealth Accumulation administration experience
  • Experience with Oracle HCM or similar benefits administration/payroll technology platforms
  • Clear understanding of Defined Benefit and Defined Contribution Pension plans
  • Ability to communicate and collaborate with internal team members effectively
  • Ability to resolve employee issues and provide resolution in a timely manner
  • Must have excellent verbal and written communication skills with the ability to communicate professionally, clearly and effectively with employees, business partners, and vendors
  • A team player who can also work independently
  • Highly organized with the ability to multi-task
  • Comfortable with change and able to manage tight timelines
  • Experience working in a case management system is preferred
  • Excellent analytical, organizational, and problem-solving skills
  • Proficiency in Microsoft Word, Excel, and PowerPoint
  • 2+ years of Benefits and Wealth Accumulation administration experience in a high-volume benefits/payroll operation
  • Bachelors Degree in Business Administration, Human Resources and/or related discipline 
  • Certified Employee Benefits Specialist (CEBS) and/or Retirement Plan Associate (RPA) certifications an asset
Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 1 Mount Pleasant (083), Toronto, ON 
Travel Requirements: None
Posting Category/Function: Human Resources & Benefits
Requisition ID: 222326
Together, we'll make more possible, and these six shared values guide and define our work:
  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what’s right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.

Posting Notes:  Corporate 

Job Segment: HR, Database, Oracle, Compensation, Human Resources, Technology, Research

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