Dealer Business Manager

At Rogers, the entrepreneurial spirit is part of our DNA. Our Rogers Business teams help foster and grow the Canadian economy by supporting businesses of all sizes. From small to large-scale enterprises, our teams help deliver innovative technology, network services, and a suite of solutions to help them succeed. We offer Canada’s largest and most reliable 5G network for our customers and are proud leaders in wireless private networking and IoT! We continuously expand and evolve our networks, invest in new technology capabilities, and invest in our people to serve our business customers and their communities.

 
Come play a key role in driving the future of business innovation in Canada. We are looking for team members with a passion for delivering industry-leading value to customers and supporting businesses in the communities where we live and work.

    
Are you up for the challenge? If so, consider the following opportunity:

 

The Dealer Business Manager(DBM) will obtain/retain customers on the Rogers Network by working closely with Rogers’ internal channel stakeholders and influencing our partners in the Channel (Principals/Outbound Sales Managers and Outbound Sales Representatives). The DBM will collaborate with Rogers partners to create sales tactics to increase productivity, market share, and solution sales with Businesses in Ontario

 

What you will do:

  • Dealer Business Manager will be accountable for driving SMB sales and market share in Ontario
  • Collaborate with Partners and create strategic territory plans focusing on growing small businesses and increasing sales culture in partner sales teams.  
  • Business Development across Vertical and Horizontal industries in our traditional services along with the development of opportunities in the Wireline, Solutions, Wireless, and M2M space
  • Work with Rogers Head Office staff to ensure initiatives are aligned with national priorities
  • Provide on-going coaching, leadership and development of sales employees to continuously improve their sales skills to ensure quotas are met.
  • Manage the resolution of sensitive customer requests and issues where necessary
  • Maximize the effectiveness of implementing national and regional programs.
  • Work with regional marketing to plan and execute SMB marketing programs and customer events.
  • Manage the sales process flow for outbound representatives encompassing pricing/offer awareness and communication, toolkit approvals, credit approvals, ECAs, PRT submissions, and new product introductions (example tablets, Hosted IP, business WIFI, etc), and customer escalations.
  • Provide assistance in the recruitment and onboarding new dealer SMB hires including devising a 90-day training and accountability plan
  • Proactively assist in the preparation of Monthly Reporting Requirements (both internal and dealer requests) including a dealer scorecard and other custom reports on request.
  • Incentive management. Create excitement and rigor in the incentive management process through innovation (idea generation) and communication (standings updates).
  • Dedicated to enabling consistent and thorough funnel management via Salesforce reporting and adoption
  • Provide guidance and support to Sales Coordinators
  • Some travel may be required (at max. 50%)

 

What you will bring:

  • Minimum 3-5 years of progressive sales experience. Extensive knowledge of Wireless industry preferred.
  • Post-secondary education in a business-related field or equivalent experience would be an asset
  • Proven success in Direct Sales to businesses, large and small
  • Demonstrated ability to coach and motivate a team (channel management experience is preferred but not required)
  • Results-oriented with a proven ability to meet both short-term and long-term business objectives
  • Proven ability to develop, foster and maintain relationships with internal and external customers
  • Proven ability to communicate effectively in written and verbal form.
  • Ability to work independently to achieve goals and meet deadlines

 

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 333 Bloor Street East (824), Toronto, ON
Travel Requirements: Up to 50%
Posting Category/Function: Sales & Account Management
Requisition ID: 273453
 
Together, we'll make more possible, and these six shared values guide and define our work:

  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what’s right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment

 

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.
 
Posting Notes:  Sales & Marketing

 

 

 

Location: 

Toronto, ON, CA Toronto, ON, CA

Being a Rogers team member comes with some great perks & benefits including:

· Health & well-being benefits
· Donation matching
· Paid time off for volunteering
· Wealth Accumulation including: Pension plan & Employee stock options
· Generous employee discounts
· Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

Looking for career guidance and inspiration?

Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.


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