Manager, Employee Relations

Date: Aug 26, 2021

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuel us, and moments define us. As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are temporarily working from home.

Manager Employee Relations  

Reporting to the Senior Director HRBP, Connected Home, the successful incumbent will contribute to the overall success of the Employee Relations (ER) team. The Manager Employee Relations is responsible for providing investigations support to designated business lines, and finalizing high-risk employee investigation cases. The Manager Employee Relations ensures that all activities conducted, are in compliance with federal and provincial regulations, as well as internal Rogers policies, and procedures.

What you will be doing: 

  • Assess and independently resolve highly complex investigations
  • Exercise judgment and present recommendations and risks; provide professional guidance, coaching and support, and provide people leaders & HR Business Partners with the appropriate tools and materials that will assist them in resolving the investigation issues presented to them
  • Participate in projects to develop workforce experience best practices and propose new / modified programs and policies to better organizational needs
  • Maintain best in class closure times
  • Ensure compliance to federal and provincial laws as well as internal Rogers policies and procedures
  • Act as an investigation subject matter expert for designated line(s) of business

What you have:

  • Undergraduate degree in related field. Master's degree in business administration or HR would be an asset
  • 3+ years of employee relations/investigation experience in a large and complex organization
  • 5 -7 years progressive HR experience, including working at a management level
  • Excellent interpersonal and communication skills to effectively influence and build strong relationships with multiple stakeholders and confidential/sensitive information
  • Demonstrated ability to work in a dynamic, fast-paced and rapidly changing matrix environment
  • Sound analytical, problem-solving and negotiation skills with an ability to understand broad complex business issues
  • Deep experience with Excel and PowerPoint
  • CHRP designation would be an asset
  • Bilingualism (French/English) is an asset
Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 333 Bloor Street East(376), Toronto, ON 
Travel Requirements: Up to 10%
Posting Category/Function: Human Resources & HR Generalist
Requisition ID: 243544
Together, we'll make more possible, and these six shared values guide and define our work:
  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what’s right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.

Posting Notes:  Corporate 

Job Segment: Manager, Employee Relations, HR Generalist, Management, Human Resources

Location: Toronto, ON, CA Brampton, ON, CA Vancouver, BC, CA

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