Manager, Offer Mapping

Who we are looking:

We are currently seeking an exceptional candidate for the role of Manager, Targeted Mapping. Reporting to the Sr Manager, Wireless Analytics, the successful candidate will be responsible for translating offer strategy into precise, scalable, and timely offer mapping execution. This individual will work closely with crossfunctional partners to operationalize targeting logic, evolve our mapping framework, and deliver clean, accurate daily outputs that drive meaningful customer and business outcomes. 

The ideal candidate will have strong data, coding, communication, and problemsolving skills. The candidate must also be detailoriented, solutions-focused, adaptable, and comfortable working in a fastpaced, agile environment. 

What you'll do:

• Partner with stakeholders to understand offer strategy, eligibility criteria, and targeting considerations, ensuring requirements are reflected accurately in mapping logic. 
• Translate business strategy into offer mapping scripts, building clean, documented rule-based assignments using SQL/ Python. 
• Own endtoend execution of the daily mapping process, including data refresh, script runs, validation checks, delivery to downstream systems, and issue resolution. 
• Evolve and standardize the mapping framework, including segment definitions, rule hierarchies, prioritization logic, and coding best practices. 
• Support development of dashboards, reports, and business insights tied to mapping performance, customer eligibility, and offer uptake. 
• Partner with Data Science to improve targeting efficiency and incorporate new data attributes or rules.  
• Contribute to experiment design, ensuring mapping logic supports measurable, scalable test structures. 
• Maintain strong documentation, version control, and governance across all mapping activities and processes. 

What you bring:

• Engage partners – understand the strategy, clarify requirements, and collaborate effectively with Marketing, Analytics, and Technology teams. 
• Deliver quality – produce accurate, reliable, and repeatable mapping outputs with speed and precision. 
• Interrogate the status quo – challenge existing logic, ask “why,” and identify opportunities to simplify and improve. 
• Influence and drive change – align stakeholders on logic, methodology, and process improvements; champion consistency and control. 
• Strong leadership, critical thinking, and problemsolving skills, with the ability to bring structure and clarity to ambiguous or evolving requirements. 
• Ability to convert strategy into executable logic, bridging technical and business perspectives seamlessly. 
• Comfort operating in an environment of constant change, unstructured inputs, and competing priorities. 
• Demonstrated ability manage expectations, and communicate clearly with both technical and nontechnical audiences. 
• Creativity and a focus on continuous improvement, always looking for simpler, more scalable, more automated solutions.