Manager, Regulatory Compliance

Date: Jul 13, 2021

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuel us, and moments define us.


As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are temporarily working from home.

Reporting to the Chief Compliance Officer (CCO), this position assists in the implementation, maintenance, and administration of the Bank Regulatory Compliance Management program.


What you'll be doing:

  • Manage the Bank’s Regulatory Compliance Management (RCM) program, making the appropriate updates/improvement to the program to effectively and consistently facilitate Bank’s compliance with applicable regulatory requirements.
  • Challenge Business Units’ risk assessments of Applicable Regulatory Requirements and advices Business Units on identification of controls.
  • Challenge, monitoring and testing First Line of Defense activities through independent testing, to ensure controls are designed, operating effectively and aligned to all Applicable Regulatory Requirements.
  • Identify, assess, challenge and oversee the satisfactory resolution of issues, including ensuring adequacy of management remediation plans and validating closure. Supports root-cause analysis in response to control failures as required.
  • Research and review current and new legislation and industry practices to remain up-to-date and equipped to assess adequacy of controls, including policies and procedures.
  • Act as a subject matter expert on current and upcoming regulations and policies. Provide advice and assistance to business units on new initiatives and projects to promote compliance with Applicable Regulatory Requirements.
  • Assess training needs and help develop the Bank’s Compliance training and communication program to foster a culture of compliance.
  • Broader work or accountabilities may be assigned as needed.

What you have:

  • 5+ years of experience in Regulatory Compliance Management, Compliance Testing, and Auditing.
  • Deep Financial Services industry knowledge, experienced in how independent risk functions work with business.
  • Significant knowledge of Federally Regulated Financial Institution (FRFI) regulatory requirements.
  • In-depth knowledge of business level processes including Complaints Handling, Sales Practices (e.g. Sales Culture, Performance Management, Governance, and related controls).
  • Highly developed analytical skills, with attention to detail.
  • In depth knowledge of data driven decision-making.
  • Ability to work autonomously, driving commitment and engagement throughout the business, acting as an owner and a hands-on partner.
  • Ability to communicate at all levels of the organization.  Experience in presenting material for approval or review to all levels.
  • Degree in business or related discipline. MBA, CA, or other professional-related qualification would be an asset.
Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 350 Bloor Street East (299), Toronto, ON 
Travel Requirements: None
Posting Category/Function: Banking & Compliance
Requisition ID: 232212
Together, we'll make more possible, and these six shared values guide and define our work:
  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what’s right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.

Posting Notes:  Corporate 

Job Segment: Compliance, Regulatory Affairs, Law, Bank, Banking, Legal, Finance

Location: Toronto, ON, CA

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