Manager, Wireless Product

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrate a special moment.

 

Because we believe connections unite us, possibilities fuel us, and moments define us.

 

This role has been posted in locations where we have a Rogers corporate site. We encourage qualified candidates from across the country to apply who can reasonably commute  to one of these locations.

 

As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are working from home, and are equipped to do so safely and efficiently.

 

This person’s mandate will be to implement Wireless Products and Pricing strategies established by Product and Commercial Strategy as part of a Transformation project to drive digital adoption, simplification and to improve financial performance.

 

With strong knowledge of industry products and solutions, the incumbent will lead the implementation of Wireless solutions in a new IT stack. Fundamental to the success of this role is the ability to collaborate with cross functional partners, drive strategic decisions, recognize opportunities for improvement and keep customer experience top of mind.

 

What you will be doing:

  • You are the R4B Wireless Product expert for Salesforce implementation
  • Deliver on the Transformation roadmap and provide regular updates at the working level and up to SLT
  • Partner with Product Managers to provide requirements to develop Wireless Products and functionality in Salesforce
  • Lead requirements gathering sessions with focus on simplification, user experience, ease of maintenance and future market trends
  • Support Agile development in Salesforce and Waterfall development in legacy IT stacks
  • Participate in functional and technical design, QA and BRT testing
  • Lead Go to Market activities of each marketable launch
  • Build strong and ongoing relationships with business leads, assisting on business specific analysis 
  • Work collaboratively across the organization, facilitating effective communication across business units and functional lines of business

 

What you bring:

  • 5+ years of experience in the Telecom Industry with exposure to Wireless Billing systems, Products or pricing
  • Experience in SFDC and/or Vlocity
  • Experience in Agile methodologies
  • Exhibit strong analytical proficiencies, advanced in Microsoft Excel, Microsoft Access and SQL
  • Strong project management skills with the ability to manage multiple programs in a fast paced environment
  • Superior written & verbal communication skills to effectively communicate across the organization.
  • Solid relationship building and influencing skills with a proven ability to work within a team environment.
  • A master storyteller that can anchor their work & recommendations to facts and numbers that tie into business results.
  • Passionate and committed, and can go ‘above and beyond’ always raising the stakes in their role.  

 

 

 

As a condition of hire, all new employees will be required to provide proof of vaccinations against COVID 19. Any request for an exception under Human Rights legislation must be supported by evidence to be considered by Rogers on a case by case basis.


Please click here to review conditions that may qualify for medical exemption to the COVID-19 vaccine.

 

 

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 333 Bloor Street East (824), Toronto, ON
Travel Requirements: Up to 10%
Posting Category/Function: Marketing & Product Development
Requisition ID: 249017
 
Together, we'll make more possible, and these six shared values guide and define our work:

  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what’s right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment

 

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.
 
Posting Notes:  Customer Experience

 

 

 

Location: 

Toronto, ON, CA Toronto, ON, CA

Being a Rogers team member comes with some great perks & benefits including:

· Health & well-being benefits
· Donation matching
· Paid time off for volunteering
· Wealth Accumulation including: Pension plan & Employee stock options
· Generous employee discounts
· Leadership development, Mentorship, and Coaching programs

Looking for career guidance and inspiration?

Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.


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