Manager Commercial Lead

We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!

At Rogers, we make more possible, and customer engagement and communication are at the centre of how we serve our over 10 million wireless customers.  The Consumer Wireless Business Unit is seeking an enthusiastic and driven individuals who is passionate about assessing new opportunities, solving problems, and driving meaningful improvement. Are you up for the challenge and the fun? If so, consider the following opportunities:

1. Retention squad - Involuntary Churn & Lifecycle capabilities
2. Revenue+ Squad - ARPU Playbook Lead
3. Fido Base &Revenue Squad 
4. Converged Squad
5. Marketing Enablement Team
6. Insourcing Squad

The commercial lead will be responsible for execution of marketing campaigns focusing on key consumer segments withing the base: such as involuntary churn, revenue generating base tactics  including add a line and cross sell wireless products to residential base The candidate will support end to end all aspects of this portfolio: performance management, planning, execution, and measurement of programs. Working with a cross functional team coming from brand, Sales, CRM ops, pricing, digital, retail and care, the candidate will design a fulsome array of marketing initiatives to achieve their KPI target while embracing the Agile Marketing values.

What you will do: 

• Support short-term and long-term planning of segment specific campaigns and Quarterly planning.
• In collaboration with the cross-functional team, ensure full channel execution (Pricing, Creatives, CIF, A&O, Frontline communications, Digital)
• Provide Post Implementation Review, and use findings to define “what’s next?”
• Interpret and monitor daily/weekly Inflow KPIs to identify, develop and execute on opportunities to optimize Inflow results
• Be ready to step up to other acquisition program to help the team and become a more T-Shape team member
• Actively participate to Pricing Chapter

What you will bring:

• 3+ years marketing experience in medium or large business
• Business, marketing, Finance or Communication degree is preferred
• Excellent verbal and written communications skills; strong negotiation and leadership skills are a must.
• Ability to understand metrics and recommend logical actions based on findings
• Sense of curiosity to understand what works/doesn’t work and find options to make things work
• Strong organizational skills with extreme attention to detail.
• Excellent relationship building capabilities 
• Ability to work both independently and in a group environment 
• Must be able to manage multiple projects, multiple stakeholders and work within tight deadlines 
• MS Excel and PowerPoint skills are required 

​To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role. ​

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: Hybrid
Travel Requirements: Up to 10%
Posting Category/Function: Marketing & Marketing Communication
Requisition ID: 319029
 
At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes:  Corporate