Manager Internal Controls

Date: May 10, 2019

Location: Toronto, ON, CA, M4Y 2Y5

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize her dream. A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuels us, and moments define us.


Manager, Internal Controls

This position, reporting directly to the Director, Internal Controls, is responsible to support the company in maintaining effective management processes and system of Internal Control.  This function helps provide assurance to the Board of Directors and senior management with respect to the quality of the company’s internal control system and works collaboratively with business owners and IT owners to protect company assets and reduce the risk of loss and reputational damage to the company.  The position requires regular interaction with internal and external players including senior leadership exposure. This individual will play a critical role in sustaining a strong internal controls environment by maintaining a high performance culture embedding and sharing best practices across the organization.   

Core Responsibilities  

  • Be a key management team member to promote and deliver on the Internal Controls mandate and vision to improve overall controls consciousness within the company.
  • Responsible for managing, monitoring and reporting overall SOX compliance testing and certification activities including but not limited to:
  • Overseeing the completion of certification activities which involve 100+ control owners within the company to ensure that activities are completed on time and on budget;
  • Perform and/or review the scoping activities to define annual SOX scope;
  • Enhancing existing SOX methodology, frameworks, approach and processes to ensure efficient program management.
  • Work with IT and business stakeholders to identify internal controls to mitigate risks;
  • Own the process of ensuring the completeness and accuracy of data residing in process documents, control repository database, Sharepoint sites, etc.;
  • Manage and coordinate external and internal testing activities to facilitate compliance including designing and reviewing the appropriateness of relevant audit program and procedures, providing regular SOX updates to management, etc.;
  • Utilize past audit testing experience to help ensure that testing efforts remain optimal and balanced;
  • Work with relevant business and IT owners to remediate, monitor and report on deficiencies, as applicable;
  • Key prime for reviewing the appropriateness and sufficiency of SOC report vendor controls;
  • Assist in preparation and delivery of presentations to senior management;
  • Perform quality review of activities performed by junior members for completeness, accuracy and that it meets established quality standards;
  • Serve as the primary custodian over various tools/applications that houses relevant SOX process documents;
  • Share best practices internal controls knowledge and practices within the company to enhance company’s overall controls environment.
  • Provide assessment, evaluation and consult on risk and controls to support special projects.
  • Develop and maintain strong relationship across the organization including but not limited to governance teams (e.g., internal audit, procurement, information security, legal, etc.) and collaboratively work towards a common goal of protecting company assets.
  • Continually develop, enhance and/or implement process improvements as applicable to help clearly establish and enforce accountabilities in alignment with organizational objectives and also to improve transparency and traceability of the program;
  • Be the primary contact for the external auditors to align on methodology queries, testing concerns, compliance roadblocks etc.
  • Coach and keep junior team members engaged to deliver on the team and organization’s strategy and vision.
  • Perform other supporting activities (i.e., ad hoc analyses and/or reporting) as required by the team.



  • Advance the group’s reputation by ensuring that practices and methodologies application are maintained at the high quality level expected of a strong internal controls group and ensuring that focus is also placed on “value” add activities.
  • Be innovative and willing to make changes to deliver better value to stakeholders.
  • Be a positive role model for others, demonstrating Rogers’ values.
  • Be and be seen as a knowledgeable person within specific technical competency roles aligned to the needs of the group.
  • Be and be seen as a knowledgeable person in business, client and controls related matters by keeping current on accounting standards, new thinking practices and finding ways of sharing these across the organization.
  • Additional support will be required outside of standard hours during busy times and/or special projects.
  • Some travel between Brampton and Toronto campuses will be required.



  • Degree in Business with a major in Accounting and/or a professional accounting/auditing designation (eg. CA, CGA, CMA, CPA)
  • Mandatory 4 years+ experience in working with controls and risk concepts including Sarbanes-Oxley requirements and knowledge of risk management frameworks such as COBIT, COSO.
  • Strong IT knowledge and experience and/or a professional designation (e.g., CISA, CIA)
  • Strong technical knowledge of accounting processes, technology risk and business control design.
  • Experience of operational & financial audits, risk based audit planning including identifying and evaluating key risks, performing risk assessment at entity and process level.
  • Experience of internal controls testing (internal controls over financial reporting) including IT general controls and IT application controls.
  • Experience in designing and reviewing policies & procedures/ manuals for standardizing operations.
  • Advanced knowledge of Excel (i.e. able to create pivot tables, comparatives and charts). Must be able to create flow charts using Visio. Working knowledge of audit analytical tools (CAAT's) like ACL and working knowledge of MS Access
  • Knowledge of IFRS is a strong asset.
  • Information security design & implementation experience for ERP and GRC tool is an asset.
  • Strong leadership, analytical, problem solving, planning, project management and organizational skills required.
  • Ability to work independently and as a team player.
  • Ability to work in a fast paced environment, exhibiting flexibility, ability to multitask and manage multiple projects simultaneously and to adjust to competing and/or rapidly changing priorities.
  • Strong customer service orientation and interpersonal skills.
  • Manage duties with minimal supervision demonstrating accountability, a strong sense of urgency and initiative in owning tasks to completion.
  • Positive, professional, friendly and collaborative attitude.
  • Excellent written and verbal communication skills, with the ability to work with various groups and individuals at all levels throughout Rogers.

    As part of the recruitment process, the selected candidate will be required to provide employment references and successfully complete a background check which includes credit and criminal


Schedule: Full time
Shift: Day
Length of Contract: No Selection
Work Location: 1 Mount Pleasant (083), Toronto, ON 
Travel Requirements: Up to 10%
Posting Category/Function: Finance & Accounting & Audit / Compliance
Requisition ID: 149956
Together, we'll make more possible, and these six shared values guide and define our work:
  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what’s right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You can also reach out to our team at to begin a conversation about your individual accessibility needs throughout the hiring process.

Posting Notes:  [[req_strategyPage]] 


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