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Manager Systems Support


We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!


The incumbent will work as a key member of the Finance System Support Group and be an integral part of the successful development and implementation of value-added initiatives within the organization.  Your primary role will be to focus on the Supply Chain transformation to Oracle ERP Cloud and assist and support the Supply Chain organization from a system and process perspective. You will act as a gatekeeper of all Oracle ERP Supply Chain operational end to end processes and will ensure that all changes/improvements have been thoroughly tested and successfully implemented.


What you'll do:

  • Actively represent the Finance System Support Group and manage our journey to the Oracle ERP Cloud platform as it relates to the Supply Chain operational processes
  • Participate in the solution design with IT and the implementation partner
  • Review and understand the associated configuration to support the solution design
  • Participate and support master data conversion efforts and assist with data discrepancies
  • Provide first level support to the end user community for Order Management, Inventory, Warehouse Management, Bill of Materials, Work in Process, Project Manufacturing, and Project Costing across all lines of business
  • Review, monitor or modify batch jobs as part of the Supply Chain process to ensure their successful completion
  • Review and monitor any data exceptions, investigating them to determine root cause and work with the appropriate parties within IT or Supply Chain to provide short term and long-term solutions
  • Ensure timelines are accurately reflected, customer expectations are set and met for any deliverable
  • Support projects to enhance system functionality and improve business processes
  • Perform month end tasks related to the Supply Chain process
  • Conduct audit or SOX related testing with external auditors
  • Review and assist in gathering business requirements and prototyping business solutions
  • Ensure consistency and best practices are followed with respect to SQL development
  • Provide training to end users for Supply Chain processes and related Oracle ERP applications
  • Outline and manage the testing protocol and ensure it complies with IT standards
  • Support QA testing cycle for any Oracle ERP initiatives

What you'll bring:

  • University degree in Commerce, Business Administration or Computer Science, preferably with an analytical focus
  • In-depth knowledge of Order Management, Inventory, Warehouse Management, Bill of Material, Work in Process, Project Manufacturing, and Project Costing Oracle Cloud modules is required 
  • In-depth knowledge of SQL is required
  • Knowledge of Oracle Cloud Reporting tools is required
  • Understanding of Oracle EBS Release 12.1 for the respective Supply Chain modules
  • Ability to work effectively in a fast paced, team driven, deadline-oriented environment
  • Able to work under pressure, meet tight deadlines, problem solve and take initiative
  • Minimum of five (5) years related work experience required
  • Proficient in Microsoft Excel and Word with excellent oral and written communication skills
  • Accounting and Finance knowledge would be an asset


As part of the recruitment process, the selected candidate will be required to complete a background check which includes credit and criminal checks.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 1 Mount Pleasant (083), Toronto, ON
Travel Requirements: Up to 10%
Posting Category/Function: Finance & Accounting & Accounting
Requisition ID: 308866
At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.  


Successful candidates will be required to complete a background check as part of the hiring process.
Posting Notes:  Corporate





Toronto, ON, CA

Being a Rogers team member comes with some great perks & benefits including:

· Health & well-being benefits
· Donation matching
· Paid time off for volunteering
· Wealth Accumulation including: Pension plan & Employee stock options
· Generous employee discounts
· Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

Looking for career guidance and inspiration?

Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.

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